With simple navigation, easy checkout, and user-friendly shopping experience, your online shop can excel. But, often online store owners tend to overlook another customer-related aspect - Reviews! You probably argue that you have a review section in the store with many pages. Now, this is something you should give a second thought.
Customer reviews have a lasting impact on your online shop. Customer reviews are the just the final push to make that sale which you may have lost. How about showing All Reviews in a single page and remove pagination? These days, a few top ecommerce platforms facilitate ecommerce store owners to show all the reviews together using a customized plugin. You can search for “show all reviews in one page woocommerce plugin,” and see all the available plugins for WooCommerce.
Let’s find out how this feature benefits your online business in the age of M-commerce:
Makes Reviews Section More Appealing
Imagine a scenario. You have a mobile-friendly online store. But, how do your mobile-using customers go through all the reviews if they require to change the reviews’ pages frequently? Here, pagination is a bad idea. It is better to show all the reviews in one page. It would enable your customers to get rid of clicking frequently on ‘Next Page’ tab to see other reviews.
Shows Transparency
A survey conducted on the US and Canada-based customers has shown that about 79% of consumers believe that online reviews are as trustworthy as personal recommendations. You can show transparency and openness by showing all the reviews in a single page. It enhances trust for your business among the customers. As a result, your business can gain credibility.
Improves Customer Convenience
In the instance when you have added the WooCommerce plugin to show all reviews in one page. For a user who is keen to find out what the other users of the same product said, it is serious convenience. Instead, having to go through multiple pages and mine the information - provide all they need on a page. It saves time. And, eventually, it helps you increase your conversion ratio.
Facilitates Customers to Take Decision
Some ‘show all reviews in one page’ plugins enable you to offer filtration option to your viewers. Your site visitors can see the reviews based on categories, price, etc. with this option. You can also show a longer review with a ‘Read More’ button after 2 to 3 lines as per the flow of reviews. So along with the convenience, you are adding a step to improve decision making through the reviews page.
Conclusion
It is fair to mention that you facilitate your customers to go through all the reviews by showing them in a single page. As a result, you may increase the conversion rate and eventually a sales number!