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How to Lead Your Field Sales Team While Working from Home

The one best thing about salespeople? They are independent and do not require micromanagement.

During the COVID-19 pandemic when they are not able to step out, it is important as a sales manager, to keep your team motivated and productive even when working from home.

And here are seven ways to keep your field team motivated as they work from home:

Maintain a relationship

So many people must be experiencing anxiety or may get paranoid with the current situation. So even if they do not need a manager to tell them how to do their job, they need someone to talk to and keep them engaged.

See what you do currently to stay positive and motivated. Schedule occasional meetings via Zoom or another video conferencing platform. And that should be like an open platform where everyone can share their thoughts, stories. And most people derive energy from interacting with their peers so have one-on-one calls with each of your employees.

Sometimes little of letting go is important

Productivity is important within the team. Rather than assuming that a staffer is slacking off or making excuses when a quota is missed, try to find out the real reason behind what’s going on.

Rather than focusing on their failures, offer an empathetic ear and a flexible schedule. Overall there will be a lot of stress they will have to deal with. You have to trust that they will do their best work.

This will help your employees feel like they have room to grow and that you trust them even when things get back to normal. Because it is important to let your employees know that you have their backs and you are aware of their contributions.

The Best Sales Advice to Survive COVID-19: To Sell or Not to Sell?

Direct them 

Unless your company has essentials to offer, whatever you are pushing might be tough to sell right now. And making sales when most businesses are shut, all they would hear will be “Not now”. And after a point, they would not see any point in making any more phone calls.

However, it is the time when you need to step in and change the narrative. Even if nobody is buying today, it usually takes six to eight touch points from initial contact to final pitch, before a new client would buy anything. So remind them of these small things and encourage them to reach out. Because persistence can still pay off.

Work on skills

This time is the best one to take up to get your team into as many online training sessions as possible. While they are sitting at home without any clients, it is time to utilize and sharpen their current skills. They could learn new software and practice their video conferencing or presentation skills. It will also help you as an individual. This way, your entire company can step up their game by utilizing the free time.

Keep it light and fun

The pandemic is a really grave business. However, it is important to remain positive and keep your team engaged. You can pump a little bit of excitement and new creative ways in your sales meetings.

For example, you could arrange a small virtual party. Have TGIF meets, have fun competitions or if someone is good at cracking jokes, share that stage, etc. To bring some more excitement you could also offer them small prizes such as sending lunch to someone’s home, giving a shopping voucher, etc.

Also, co-workers enjoy joking around and catching up with each other. Have a couple of such minutes at the beginning or end of every virtual staff meeting. Because a staff that plays together works well together.

Celebrate wins (Even the smaller ones)

Whether it is a big win like the first sale in two weeks or a small win when a team member was able to present a decent speech, you need to celebrate both. Take a moment to appreciate and celebrate your team's wins.

Congratulate every achievement. Because at a time like this, celebrations are necessary and appreciated more than ever.

The times are tough. However, as a manager, you need to exercise skills like appreciation, encouragement, empathy. Even if your sales team is stuck, it is time to act as their leader and motivator to deal with the current state of their job, and look forward to the coming days. Develop their skills, increase their self-confidence, and watch them grow.

 


 

The #1 Field Sales App

Dynamics 365 Mapping Tool: Learn how you can maximize your sales routes & sell more!

https://vimeo.com/331378788


Source: https://www.appjetty.com/blog/lead-your-field-sales-team-while-working-from-home/

Sales Territory Management Best Practices and More: A Guide

Territory management saves every organization time, resources, and most importantly, enables them to cover more ground with fewer resources. The only way territory management becomes effective and garners the results you want is with proper organization and effective communication of all the developments within the sales team as well as other involved functional teams.

Apart from these two points, there are other things to take care of as well and hence this blog.

First, we’ll start with understanding what is sales territory management Software .

What is Sales Territory Management?

Theoretically, Sales territories are geographical areas assigned to a particular team/sales reps to work on and the management of that particular territory or territories can be defined as sales territory management. The territories are divided based on the product you want to sell, the potential of the territory, target audience, industry, etc. It sounds as simple as drawing a circle on a blank canvas but the effectiveness lies in perfecting the shape of that circle.

The most important aspect of creating territories is to be able to define and bifurcate sales targets as well as customers properly among the sales reps/team. The idea of creating and assigning territories might seem like a cakewalk but there’s a lot more going on in the background that needs to be properly taken care of.

Rather than creating territories on a whim, create territories based on certain criteria. Ideally that criteria should be a Venn diagram of what has previously worked in the territory and what are the possibilities of improvement. Other things you can consider are performance, the number of clients, bifurcation of resources for territories based on the number of clients in those territories, the potential of the territory, and more.

image 1

Once you create those, comes the next step of matching the right team member to the territories. Some of the things to keep in mind for that are:

- Geographical proximity: This is a primary requirement. Your head of the territory should be able to access their region as easily as possible. It is cheaper for your company because it saves you a lot of money in transport and hotel costs. And the more local a sales head is, the more they are able to leverage that to their advantage. Local connections with the city or state help get venues, data, and even trust of the local community. To customers, it is a local person representing them in a company. That goes a long way in getting people to use that product.

- Matching potential: A particular region may be promising, but a salesperson, in spite of being local and everything personally handled smaller sections before might not be up for it. And by smaller, I mean financially, and target based.

For example, if a customer wants to open a chain of restaurants in west coast states, someone who has work experience in Texas might not be able to pitch them designs for it. However, someone with experience of restaurant design in California or Oregon will be able to handle the sales pitch much more effectively. They are more tuned into the younger crowd’s approach and lifestyle.

- Language fluency: Following in the footsteps of the previous example, each region boasts of different languages that are not English. Not only the literal language, but there is also a cultural aspect of language that changes based on places. If you are handling New York or California, you are likely to have clients from everywhere in the world. If the sales manager is able to step into their shoes language wise and see where they come from, they will be able to build a strategy that works to win more clients.

- Past track record: As the above points point out, a track record of getting through to the right customers and maintaining a growing relationship with them is a winning factor in matching the territory manager and team to the territory.

After creating and assigning these territories, it’s time to get the most out of them. For that, follow these best practices:

Sales Territory Management Best Practices

Have an organized system

Proper planning will win you the most elaborate and tough battles. The same goes for sales territory management. Always have a quarterly plan as well as targets and then divide it into monthly or weekly plans to suit your and your team’s working methods. When we say organized system, we mean being organized in regards to territory creation, team creation, call rotations, follow up processes, sales pitches, along with the offers and discounts system.

Having an organized system for every stage of your customer cycle defined according to the territories and customers will not only help you cover more clients but also close more deals.

Try our live demo

Plan weekly visits

image 2

Products are in varied forms. Each product is made by too many people, and thankfully, the competition is fierce. However, you can still get your customer if you give a little more to them. Right now, the experience is everything. A weekly visit from your sales team will go a long way to maintain that experience. You can use these visits to plan long term experience strategies as well. This gives you more room to show off your product and assure the clients that they will be looked after.

Monthly analysis of sales targets and territory performance

Each week something new might crop up in how your target market responds. Take those changes into account. And respond to it. When working from home began, the tech industry’s most popular product became the webcam. Similarly, there are often changes in what the audience demands and responds to, and this change has regional factors in place. Tune your sales strategies periodically to stay on top of that demand and even go so far as to predict it.

Take advantage of seasonal trends

The victory lies in understanding when it’s the right time to contact a particular prospect and knowing seasonal trends of your industry can help you with it. You can understand the trends by studying past data. If you don’t have any past data to rely on then you can create multiple strategies and implement them on a trial and error basis and learn what actually works for you.

For example:

If you are selling computers and laptops, then you can run ‘Back to School’ offers from July - September or June - August based on a particular territory’s school reopening dates. And then your on-field team for installation and maintenance can schedule their visitations accordingly.

Consider your conversion cycles

image 3

A lot of efforts go into finalizing a particular territory and then assigning the right resources for the same. So it is better to give the teams at least 3-6 months to adjust to the territories for you to make any decisions regarding reassigning or rearranging territories. Moreover, it is plausible that your conversion cycles might be more than 60 days. So you would want to consider that while analyzing the performance of territories.

Taking this into consideration will help you make informed decisions that you can rely on.

These were some of the points to help you get started with understanding sales territory management and its best practices. What might work for us might not work for you. The main thing is to be innovative and keep on analyzing and evolving your strategies.

Source : https://www.appjetty.com/blog/sales-territory-management-best-practices/

How Construction Industry can Leverage Dynamics 365 Map Visualization

The construction industry is riddled with a lot of competition and you still managed to maintain your position in the market well. You have the products and you know your customers very well. However, with all the prospects in your hand, do you know how to crack deals?

While doing the fieldwork, how would you know the best route to get to them in time? It is important to have optimized routes, energy, to make the most of your time between closing a sale and opting for an optimized route.

With Dynamics Maps Visualization Software, you can easily find and reach your potential clients in the fastest way possible. By easily seeing where your customers are, having the fastest and shortest route, you can save time, gas, and visit more customers in order to close the deals.

Locate customers

After booking the appointment, construction rep can create targeted routes with Dynamics 365 map integration by eliminating heavy traffic, road closures. And reach to the customers in a shorter time. When the sales reps are on the filed, they can easily locate nearby customers using POI search. It saves time and helps pull over more leads.

How Construction Industry can Leverage Dynamics 365 Map Visualization

Analyze the Activities with Heatmaps

With Heatmaps, you can track if your team’s activities are working as per the defined target? With Dynamics 365 Heat Visualization tool, it becomes easy to find out if your sales are up to the mark, or not. By identifying which are the areas that need the most attention, you can easily improve the activities for more businesses.

Heat Map - Quick Maps

Proximity Search

In cases of canceled appointments or change of time or, if the customer is not available for a meeting, the sales representative can find out other customers in the proximity and check if they are available for a meeting or not.

Keep Track of Meetings

With the check-in check-out feature, the salespeople can record their meetings. This way, you can easily track if your sales team is able to meet the assigned customers, the duration of the meeting, the latest update of the meeting, etc.

Multiple Actions

While on the field, salespeople can access actions like create a phone call, email activity which also gets synced in the CRM. So, they can create activities while connecting with customers on the go. Other actions like export, bulk emails, can be useful for the records plotted on the map.

If put all these together, you can easily achieve the sales targets and field performance, optimized operations, efficiency for higher ROI.

If you have a similar need for any of your verticals, you can connect with us at sales@appjetty.com and we will be more than happy to help you with your needs through a comprehensive demo of our Dynamics Map visualization software.

Source:https://www.appjetty.com/blog/construction-industry-leverage-dynamics-365-map-visualization/

 

How to Get Shortest Routes using Dynamics CRM Map Integration
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What will you say to the idea of saving and earning money at the same time?

Seems impossible, right?

But it is not!

The number one pain point of any company having an on-field sales team is the amount of money and time that is lost because of sales reps not knowing the short routes or the traffic status.

This all can be resolved with a single feature: Shortest path first.

In this blog, we are going to showcase how you can enable this feature in your Dynamics CRM map integration and how your sales reps can use them as well.

For the demonstration purpose, we’ve taken Quick Maps but you can browse around on MS App Source and find a suitable Dynamics 365 map integration.

Step 1: Navigate to Map

If you are using old UI (Classic view):

Find the “AppJetty” tab from the header menu, navigate to Quick Maps and then click on Map.

image 1

If you are using Unified view:

You can find the ‘Quick Maps’ App by clicking on the Dynamics 365 option.

image 2

Step 2: Enable SPF (Shortest path first) from the configuration

Navigate to Settings → Solution → Quick Maps → Setup and enable “Optimize Route”

image 3

This will enable the shortest path first feature in Quick Maps and now you can find the shortest path available for your route.

Step 3: Redirect to Map and plot route on the map

In this step, you need to plot route by entering the place name and click on search. After plotting route click on the Go button to plot the shortest route on the map.

Before SPF:

image 4

After SPF: 

image 5

Step 4: Save and assign the route to the user

Click on save icon available in the panel with other options.

image 6

This will open a popup with options to save the route. You will need to enter the name for the route, assign it to the User/team, and add Date for the route and priority. This means you are not only sending route details, but you are also communicating the date this meeting/task needs to be done and the priority directly to the user.

image7

Assigned users can see this route in their Saved Routes section available in Direction Tab or in “My Today's Route” Dashboard along with the priority of that particular route.

image 8

image 9

This way you can save time, money, and decrease redundant communication as well.

Source:https://www.appjetty.com/blog/how-to-get-shortest-routes-using-dynamics-crm-map-integration/

 

TapCRM: Making Field Force Management Hassle-Free

With modernized approaches to purchase and support, certain businesses never actually see their customers. If your business is hardware, technical products like home appliances, there is still one way to meet your customers. Your installation and on field support teams interact with your customers in person.

 

Maintaining that relationship appropriately is crucial.

What if your dryer broke down during the monsoon and the company sends their staff late and without the right equipment? That would definitely cause you extra struggle and you’d have to wait a couple of days more for your dryer to get fixed.

Now imagine you are this business that has this unsatisfied customer. What is one of the ways that could make it easier for you to serve your customers?

Just like a CRM helps you keep track of your customers, support requests, and other data, a mobile CRM with mobile centric features provides you with unique ways of serving your customers.

TapCRM, which is a mobile app for SuiteCRM, has an exclusive feature that is especially for your field force. You can track your team members on the map, and they can access and edit CRM data right from the field.

Let’s take a look at how TapCRM helps with field force management:

field force management

- Once a purchase order or repair request comes in the CRM, the team lead can assign the clients to the field force. This can be based on location, tasks, skills, etc.

- Each team member will get their assigned tasks in their TapCRM app. They can see these assignments on the map as well.

- The CRM also enables them to see the details of a service or installation request, which in turn helps them plan the tools they require for it. This way they don’t have to carry every tool, but they will also not miss the required tools.

- Once they are on the field, they can check in and check out of each service or installation request right from within the app. This makes it easy for them to have minimal interaction with their devices. It ensures that their manager knows their task is done.

- Since TapCRM has all the CRM data, the field force can use it to check if a customer has previously made any requests for repairs to their appliance. This can give them a better understanding of what component may be faulty.

Once the service is done, they can generate an invoice, add it to the customer’s record, and provide customers with a copy of the same right then.

- At the office, the team manager does not need to be in constant touch with the team via phone calls and messages to know their whereabouts.

- In case a customer contacts them asking for when their promised service will be taking place, the manager will be able to answer confidently and deliver on that promise because they can see the team’s progress in real time using field force tracking.

- The manager will be able to generate reports of each team member’s accomplished tasks, as well as their miles traveled. This enables them to compensate the team for fuel or other such expenses of the job.

- Once the tasks are completed, the field force doesn’t necessarily need to come into the office to do any paperwork because all the necessary paperwork is digitally available in the CRM and happens in run time during the day.

TapCRM’s field force management feature creates a transparency between the manager and their team members, which in turn helps them serve their customers better as well.

With the logistics of whether they have the equipment, or whether they can find the meeting spot, out of the way, the task becomes easier to focus on. It enables productivity because no one has to spend time doing paperwork.

AppJetty recognizes the logistics that go behind businesses and how it wastes resources. So we make software products to lessen the burden of logistics, enabling you to focus on serving your customers and business partners better.

If you are a business that is looking to make it better for your field force, we can customize TapCRM for you. You can contact us here.

Source : https://www.appjetty.com/blog/making-field-force-management-hassle-free

3 Step Guide to Analyze Open-ended Survey Responses

What’s the great thing about open-ended questions?

You get genuine opinions from people as they are not bound to select from the available answer choices.

However, the real challenge begins when you have hundreds of responses to review.

This type of analysis is called qualitative data analysis. And for most researchers, the least favorite thing. Hence, in this article, we explain a 3-step guide on how you can make sense out of open-ended questions, and make your life easier!

 

Prepare the data and read through the responses

With survey reports, you can overview the responses of close-ended questions from charts. However, with reports like detailed individual reports, you can gather the response of each and every responder at an individual level.

After you have them, start reading. While trying to understand them, make sure to label or categorize them in a way that resonates with you.

For example, if the feedback is about not receiving responses of tickers, you can use the code “poor customer service” to categorize that response and other responses that communicate a similar idea.

A quick tip: You can use an Excel spreadsheet—add the responses in column A and assign each response code in column B. You can sort column B alphabetically to view which codes appear most.

You can also divide the responses into categories like:

- Positive

- Neutral

- Negative

Subcategorize and recheck

Subcategorize them only if you find extra details that could help. For example, if you find that not getting a reply to the ticket is something you have received a lot, add it in the negative -- No ticket response. However, you can skip this step because it depends on the replies that you received.

Once you are done, make sure to go back and re-read responses to make sure they fit properly in the categories that you‘ve assigned them. You can also assign multiple categories to one response since open-ended responses tend to cover more than one thing usually.

Quick tips:

- Instead of starting with a pre-defined list of codes, let the responses define them for you. Make your list of codes as you go.

- Be consistent. For example, if you use the code "No ticket response" once, keep using it. Don’t mix it up by adding "no responses" to your list of codes.

It’s time for results!

Now that you have everything ready, it is time to convert them into quantitative data/percentages. For example, from your survey 30% of people had positive things to say, 20% were neutral, and 50% had negative comments.

Quick tips:

- Tally the number of times each code appears to determine key issues.

- In your final report, use verbatims to prepare your findings. For example:-

- Finding

The customer support system is not responsive

- Verbatim

- "We never get the reply of our tickers"

Do not forget your objective

When analyzing the qualitative data, it is important to keep in mind what your objective is. Were you looking to find out if your customer support is up to the mark? Just like that, write down your objective and work around finding its answer. It will help you gather effective answers.

Power tips for asking open-ended questions for better insights:

- Study your open-ended questions. Wherever you feel you can get more information, turn them into open-ended questions.

- After a close-ended question, follow up with an open-ended question. It will help you fetch more information regarding your customers’ choice of a particular close-ended question.

- Open-ended questions are designed to start conversations. Hence it is important to actively listen to them and act and if possible, revert with a solution.

And that’s it! It may look like a 3-step process, but it is a lot of work! However, keeping your objective in mind will help you in summarizing the results.

Source : https://www.appjetty.com/blog/3-step-guide-analyze-open-ended-survey-responses

 

How to Create Engaging Surveys

A CRM survey undeniably holds importance for any company. It not only helps you understand your customers’ perspectives and engage with them better but also helps you tweak your product(s)/service(s) accordingly. However, if your surveys are not relatable for your audience, they may not be able to collect valuable and actionable insights.

 

Therefore, a CRM survey should be relatable and engaging for the audience to drive high response rates and gather valuable insights for you. Let’s understand what all advanced survey features you should look for while choosing a CRM survey module to make surveys engaging.

 

  1. Data Piping

The exchange or movement of data between CRM and surveys is called data piping.

There are two types of data piping in a survey:

  • Forward Data Piping

When the data moves from CRM to surveys, it is forward data piping. This feature auto-fills a number of recurring survey fields like name, DOB, address, etc. The pre-filled survey fields help reduce the time that survey-takers would need to fill surveys. Surveys thus become comparatively shorter to complete and survey completion rates go high.

 

  • Backward Data Piping 

When the data moves back from surveys to CRM, it is backward piping. While forward data piping helps make surveys shorter for the audience, backward data piping helps reduce your efforts in updating CRM with new survey data every time. With real-time synchronization between CRM data and survey data, all the collected survey data gets auto-updated in CRM fields with no need for manual updates. 

 

  1. Skip Logic

Skip logic is the logic a surveyor defines to redirect survey-takers to relevant questions throughout a survey based on their responses. Besides helping you keep the survey flow relevant throughout, it also makes surveys engaging and helps collect quality data due to the right questions you ask. 

 

Let’s take an example to understand how it works.

 

Let’s say that you have a different set of questions each for working people and retired people. Obviously, you won’t want a working person to view or answer a question specified for a retired person. Or vice-versa. And that’s where Skip Logic comes in.

 

The first question of this survey can be something like ‘What is your working status?’. Based on ‘Working’ or ‘Retired’ from the respondent, the survey will redirect them to the next relevant question. This is just an introductory example of ‘Skip Logic’. You can use skip logic in surveys to branch questions even further.

 

  1. Survey Reporting

Proper data analysis of survey reports helps you get in-depth information about your customers’ thinking and perspectives. A number of advanced statistical reports including:  

  • Status reports showing the total count of survey-takers to help you plan stronger strategies to increase survey respondents.

  • A question-wise report to tell the number of respondents who have answered a specific survey question and help you determine question-wise relevance and the overall survey relevance.

  • An individual report to give information about individual responses to questions, the date of sending and receiving the survey that can help you determine an individual’s level of engagement with your brand and the perception they hold. 

  • A cross-tab report that helps you compare survey results of two or more surveys, analyze how surveys are performing by comparing survey response rates over a few subsequent surveys, and plan further strategies accordingly.

 

  1. Automated Surveys

Survey Automation is the process of automating survey workflow through automated surveys. Using survey automation, you can predefine several conditions and events to auto-send surveys rather than creating and sending them manually every time after a condition is met or an event like interaction with your customer occurs.

 

For instance, if you have specified a customer service call as an event, CRM will auto-trigger a survey after a customer is through with the call. This survey can help you understand how satisfied your customer support service call has been for that customer.

 

Moreover, such automated surveys help you get rid of the hassle of tracking every such event post which you need to send a survey. With instant and real-time feedback from customers, survey automation can keep you in full control of your customers’ satisfaction levels and needs.

 

  1. Net Promoter Score

A Net Promoter Score survey generally consists of two NPS survey questions. The first question is the rating question where you ask your customers to rate your product(s)/service(s) or the brand itself on a scale of 1-10. Respondents are then classified into three categories depending on ratings as below - 

  • Those giving ratings less than or equal to 6 are ‘detractors’

  • Those giving ratings between 7 and 8 are ‘passives’

  • Those giving ratings above 8 are ‘promoters’.

 

The second question is generally an open-ended follow-up question that asks customers the reasons behind the ratings they gave. You can further personalize NPS survey questions based on ratings. For example, if a respondent gives a score 5, you can ask, “What did you find disappointing or lacking in your experience with us?” In case a person gives you a high rating of 9, you can thank him for it and include a more personalized question as “What did you like the most about our product(s)/service(s)/brand(s)?

 

Such personalized survey questions won’t only help you know your brand image in people’s minds but also help you strategize your further actions accordingly for maximum customer satisfaction.

 

6. Survey Templates

Ready-to-use survey question templates help accelerate your process of creating surveys by saving you time in framing questions - especially when finding the right questions for a survey is hard for you.

  

A SugarCRM survey module or any other can help you create a survey based on your purpose and requirements like Product survey question templates, event feedback templates, parent feedback survey templates are a few examples of survey templates.

 

In a Nutshell

Sending surveys is a surefire way to collect better insights into customers’ viewpoints. However, surveys should be engaging and relevant enough to collect quality responses in high numbers. For that, you should always look for a CRM survey module with all the above-discussed features. Only then will your surveys stand out and help drive responses and sales. 

 

Summary: Merely sending surveys doesn’t help get quality responses. Read on to know the features like data piping, skip logic, survey reporting, and more that you must have...

TapCRM: How These 6 Industries Can Use It

Any business, and that means anywhere there is an exchange of goods and services for money or other goods and services, needs to have a database and a ledger. Years ago, it was in books, written in ink, then it moved to computers on spreadsheets, and then finally to Customer Relationship Management tools.

 

Now the CRM has become much more sophisticated than it used to be and it is available in your pocket. Our product TapCRM, a SuiteCRM mobile app, puts your SuiteCRM on your phone and gives you some special mobile specific features. There are 6 major industries that we are talking about today that can leverage the benefits of having a mobile CRM.

Here are the six industries:

- Services

- Retail

- Manufacturing

- Real Estate

- Health Care

- Agriculture

Let’s take the use case of each industry:

Agriculture:

There is heavy use of machinery and equipment here. You can store all the related information and data on the CRM, so that no matter who is working on the field has all the data they need on the spot. TapCRM comes with a planner feature that helps you to plan a task list in a calendar in accordance with weather conditions, a crop’s natural cycle, etc.

Other features include:

- Documentation: You can store important documents in the CRM which you may need to access on the go if you are making deals with potential vendors away from your main farm.

- Work report: With your whole staff using this feature, you can get periodical reports on their tasks when you require.

- Offline sync: At times, on field and in rural areas, there is no internet connectivity. In this case, TapCRM's offline access feature proves to be useful in accessing all required CRM modules offline and then all the changes made will be synced once the connectivity is restored.

- Dashboard: When you are managing a large agricultural business, the more information you can get immediately, the immediate actions you can take based on that. A dashboard on the mobile app makes this easy and accessible anywhere.

Manufacturing:

Any manufacturing business has a number of components. There are teams procuring raw materials, teams working with vendors to buy it and then teams working to sell the manufactured goods. TapCRM becomes a useful tool to all these teams. It can handle documentation, activity management, live tracking, and planning. If you are in the field, talking to vendors, you can check in and check out of appointments, store contracts, etc. With a custom dashboard for all users, no matter what your role is, you can see information relevant to you so you can act on it.

Services:

The service industry depends quite heavily on field work. Equipped with TapCRM, your team can have access to all of the CRM wherever they are. If your company deals with providing cable services, your employee can go to the customer’s house, check into that meeting, have the customer’s  exact requirement in the CRM, deal with it, mark it done, and generate an invoice right from the phone. This takes into work features like check in/check out, activity stream, invoices, etc.

Other features that the service industry can use are:

- 360 View for each record, with details, activity stream, and follow ups.

- Advance filters for filtering data based on status, priority, tags assigned, etc.

- Live tracking for getting your team’s live location and their tasks.

- Creating meetings, tasks, and calls for maintaining each interaction with a client or customer in a streamlined manner.

Retail:

Certain retail specific features that a SuiteCRM mobile app can have are invoice and billing, as well as charts and reports. Any retail business that happens on the field with minimal setup infrastructure, requires a CRM on the phone. If your business wants to have a small outlet in carnivals, you don’t want to set up a computer there. Your retail employees handling the booth can simply use their phones as a way to generate bills. Having access to quick charts and reports in such a situation can give an overview as to what item is selling better and needs to be restocked to match the demand.

Real Estate:

A real estate company can use geolocation to map each of their properties when they are taking their clients for site visits. A quick glance at the dashboard can tell which units are sold and which ones are under construction so they know the right ones to show to the clients. And the document management feature can help keep all the contract, and signatures in one place and have them ready when required.

Healthcare:

TapCRM can revolutionize the functions of a hospital by placing the CRM in the pockets of each and every doctor and nurse. The biggest advantage of this is that each patient’s details, treatment patterns, allergies, blood work, etc is in one accessible place. 

This way if there is an emergency, the available medical staff can make the right treatment decision for them at that moment. It also has the other features like appointment management, document management, custom dashboard etc. To read more about the use case of mobile CRM for healthcare, read our blog.

Using a mobile CRM can elevate your team’s workflow. It can ease the back and forth that they have to do. It makes it much easier to do the actual work that you have to do as opposed to spending a huge amount of time doing administrative tasks regarding the work you are doing.

You can explore the TapCRM product page here. If you belong to any of these industries, and want to explore the app for your particular use case, please contact us here.

Source : https://www.appjetty.com/blog/tapcrm-how-industries-usecase

How to Create Quality Surveys

A CRM survey is undoubtedly an important tool for a brand. It helps you understand your customers’ perspectives and engage with them better. However, if your surveys fail to relate to your audience, they won’t serve its purpose of collecting quality responses and actionable information. 

 

Now the question arises: How to create surveys that actually serve that purpose?

 

The answer is an efficient CRM survey module. There are a number of CRM survey modules available but there are factors you need to consider to make an ideal choice. We’ve listed them below.

 

Qualities of an Ideal CRM Survey Module

 

  1. Data Piping

Data Piping is the movement of data between CRM and surveys. 

  • Forward Data Piping

Forward data piping is the movement of data from CRM to surveys. It auto-fills several recurring survey fields like name, DOB, address, etc. The survey-takers need to fill a comparatively lesser number of fields making the survey shorter and easier to complete. As a result, the survey completion rate goes high.  

 

  • Backward Data Piping

Backward data piping is the movement of data from surveys to CRM. This feature saves you from the hassle of manual filling of survey data every time and reduces both your efforts and time by auto-updating CRM fields.

 

  1. Skip Logic

Skip logic is the logic a surveyor uses to redirect survey-takers to only relevant questions. This makes the survey data relevant as it weeds out all the irrelevant questions for survey-takers. Hence, this feature helps keep a survey flow relevant.

 

Let’s take an example to understand how it works.

 

Let’s say that you have a different set of questions each for your first-time customers and repeat customers. Obviously, you won’t want a first-time customer to view or answer a question specifically for a permanent customer. Or vice-versa. And that’s where Skip Logic comes in.

 

The very first question of this survey will be something like ‘Shopped at our store for the first time?’. Based on ‘YES’ or ‘NO’ from the respondent, the survey will redirect them to the next relevant question.

This is just an introductory example of ‘Skip Logic’. You can branch questions based on conditions to make it more relevant further. 

.

 

  1. Survey Reporting

Survey Reporting helps you properly analyze your survey responses. There are a number of advanced statistical reports that help get better insights.

  • Status reports show the number of survey-takers and help plan stronger individualized strategies to increase survey respondents. 

  • A question-wise report gives the number of individuals who have answered a particular survey question. This count gives the relevance of a particular question and helps assess the overall survey relevance. 

  • An individual report gives data like individual responses to questions, the date of sending and receiving the survey. It helps you find out the level of engagement of an individual with your brand and what they think about your brand.

  • A cross-tab report helps compare survey results of two or more surveys. A higher survey response rate in the subsequent surveys shows your surveys are on-point and engaging. On the other hand, a lower response rate shows something is amiss and that you need to find and rectify. 

 

  1. Survey Automation

Survey automation is the process of automating survey workflow. It lets you predefine several conditions and events Instead of creating a survey and sending it manually after an event or based on a particular interaction with the customer. Your CRM will auto-send surveys after a condition is met or an event occurs. 

For instance, if you have specified the purchase of a product as an event, CRM will auto-trigger a survey after a customer makes a purchase. This survey can help you understand how the customers found the overall purchase flow. 

Moreover, it saves you from the hassle of having to keep track of sending a survey to every customer after any such event. With the ability to gather much essential feedback from customers at the right time, you can stay on top of the management of your customers’ satisfaction and needs. 

 

  1. Net Promoter Score

A Net Promoter Score (NPS) survey helps you differentiate between promoters, detractors, and passives. 

Generally, it is a single question survey where you ask customers to give a rating to your products/services between 1 and 10. Customers giving ratings up to 6 are ‘detractors’, 7 or 8 ‘passives’, and above 8 ‘promoters’. The total count of promoters is your Net Promoter Score. 

 

It helps you know your brand’s image. And further, help make strategies more effective to convert passives and detractors into promoters. Sometimes, you can also include an additional open-ended question to ask customers for their suggestions for improvement, if any. 

 

In a Nutshell

Sending surveys is a highly valuable means to collect customers’ viewpoints. But a good survey demands a good CRM survey module based on your CRM with features discussed above. For example, if you Sugar CRM then you can opt for the SugarCRM survey module. Only after ensuring your survey module has all these features, your surveys can become a standout. 

 

Summary: Sending surveys is not enough to get the results you want. You want to be equipped with features like skip logic, data piping, and more. Read more to learn why…

 

Odoo Apps and Themes - To Keep Your Odoo Store Productive

 

Odoo is a highly popular business management software today as it is cost-effective and easy to implement. While several Odoo apps simplify your different business functions, several Odoo themes help make your site more engaging. 

In this blog, we are going to introduce to you several apps and themes that our team has developed to help you stay on top of your business.

Odoo Apps - To Streamline Your Business Functions 

1. AMP for Website

This exclusive AMP-validated Odoo app will help you make your site pages load faster than your competitors’. Compatible with Odoo default, this app has features including:

  • Mobile responsiveness

    This app makes your app mobile responsive and it can open across any device without any distortions in your site structure. This engages mobile users better and enhances your site SEO.

  • High Loading Speed and Enhanced SEO

    Accelerated mobile pages load faster than non-AMP pages reducing your site loading time and eventually reducing the bounce rate.

  • Display all the variants of a product

    By displaying all the variants of a product on product detail pages, you can give freedom to your customers to choose the variant of the product of their choice.

  • Display Filters

    This feature helps increase your products’ findability and enhances your customers’ browsing experience with the filters like Product Categories and Product Attributes (including color, size, etc.)

  • Strikethrough Price

    This feature facilitates quick decision-making for your customers by showing them how much they can save via displaying strikethrough prices. 

and others that will take your business to the next level. 

2. Clever All-In-One Clever Report Template

The Crafito All-in-One Clever Report Template facilitates customization of your reports as per your business requirements. With this app, you can easily stay on top of creation of several reports.

The features including:

  • Customization of Reports

With 8 report templates available for all major reports like Invoices, Quotation, Delivery Notes, Sales, Orders, Picking Operations List, etc.; you can give a professional touch to all your e-store reports. 

  • Watermark 

You can easily print anything ranging from a simple expression to your company logo as a watermark on your report to make it look professional.

  • Appendage of Extra Content 

With the freedom to add limitless content pieces like T&Cs, brochures, advertisements as PDF to your report, you can get a one-page document ready to dispatch to your customer or vendor. 

  • Display of Product Images on Reports

By displaying product images alongside product names on your reports like invoices, Quotations, Delivery Notes, you can lessen the efforts of verifying products and increase transparency. 

  • Multiple Footer Options, Font Size and Family, and Signature

With a number of footers available, you can add extra information like company address, VAT name, bank details, etc. With the ‘Signature’ feature, you can also add a signature to represent your company on all your documents and eliminate the need for manually signing every document every time, 

and several others are the reasons why this app is going to be beneficial. 

3. Advanced Mega Menu

This app helps you easily categorize your brands and products in a mega menu. With multiple mega menus like Category Mega Menu, Pages Mega Menu or List of Categories Mega Menu, you can make your e-store easily navigable. You can customize: 

  • Mega Menu image

  • Mega Menu Background with image or colour

  • Mega Menu Footer

  • Category and Subcategory Fonts

You can also add a slider, multiple categories and sub-categories in your Mega Menu.

Odoo Themes - To Enhance Your Website Appearance

1. Theme Scita

This theme is one of the most elegant Odoo themes available. This is the first-ever Odoo theme with AMP support that is sure to make your site mobile-responsive, faster and SEO-friendly. Besides, it has got several powerful features like: 

  • Unlimited snippets with HTM builder

    To customize your snippets the way you want. 

  • Instant Product Publish/Unpublish
    To reduce your efforts by letting you publish/unpublish one or more products straight from the backend.

  • Shop by Category
    To make it easy for your customers to choose the category they want to view products from and enhance their engagement.

  • Over 140 custom snippets
    To let you customize your site appearance by using over 140 snippet variations and make your site appearance more engaging and business-specific.

and more that are bound to help enhance your site appearance and customers’ browsing and navigation experience.

2. Theme Crafito

Theme Crafito is a mobile-responsive Odoo theme that lets you customize any portion of your site as per your preferences. Be it a single page CMS site, an event site, or any other site, this theme fits all types of sites. With features like Advanced Mega Menu, Product Videos and Multi Images, and snippets for everything like:

  • Advanced Mega Menu

  • Product Showcase 

  • ‘Our Services’ section

  • ‘Why Choose Us’ section

  • Pricing details

  • FAQs

and more, this theme is ready-to-use to give your site a cutting-edge professional look.

3. Falcon Material Backend Theme

Designed as per the principles of the material design, this backend theme has layered interfaces with bold and vibrant graphics. With several features including:

  • Theme Customization Options
    To let you choose a theme color of your choice from unlimited colors using the Color Picker.

  • Display(night) Mode
    To let you switch between normal mode and night mode for your backend display seamlessly.

  • Layout Customization
    To let you choose between Classic or Modern theme view.

  • Hover Effect Customization
    To customize your hover effect, hover background color and font color of the content of the sidebar menu items.

and more, this theme gives your backend a tactile surface that easily adjusts its shape and size as per your device to impart a realistic look to your backend.

Ready to Level Up Your Odoo Store?

Take a tour of our Odoo apps and themes


Source Link : https://www.appjetty.com/blog/odoo-apps-and-themes-for-odoo-store

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All You Need to Know About Odoo V11

Your Detailed Guide to Ecommerce App Development

By the end of this year, m-commerce is forecast to share 72.9% of the total e-commerce sales worldwide. Needless to say, m-commerce is the future of e-commerce.

A mobile app gives wings to your business and takes it to everyone’s pockets. Customers can use the camera, GPS, audio-search, and other mobile-specific features of your app that enhance their experience. With easy payment options, product alerts, and push notifications, a mobile app also helps increase the conversion rate. It also represents your brand and increases your brand visibility. As every time a customer opens their mobile, they can see your app icon.

If you are also a Magento store owner and want to learn how to start Magento ecommerce app development, this post will walk you through all you need to know for that.

Features You Must Have in Your Mobile App

There are some must-have features you can’t afford to forget while planning your app development.

1. Hassle-Free Registration and User Profile Management

Your app shouldn’t make managing and updating personal details troublesome for customers. Moreover, your app should also let them manage wish lists, recover passwords, notifications, etc. This way, enhancing your user experience will help boost engagement and sales. So, make sure that your mobile app for Magento makes your customers’ profile management easy.

2. Support for Dynamic Layouts

There should be support for dynamic layouts to customize your mobile app’s look and feel for Magento. The home page of your Magento 2 mobile app can make or break your impression on customers.

So, always consider freedom of customization of your homepage and other pages a part of your Magento ecommerce app development strategy. You should be able to use dynamic layouts and drag-and-drop widgets to configure the home page and other pages.

3. Live Synchronization

Real-time synchronization between your online store and Magento 2 mobile app is essential. If you upload any new product, update its details, or make any other changes on your site, they should automatically reflect in your mobile app for Magento.

This will help save your time in making changes manually and individually on your site and app. Hence, make sure that you equip your mobile app with live synchronization.

4. Out-and-Out Seamless Navigation

While considering Magento ecommerce app development, make it a point to keep your app easily navigable throughout. Your users shouldn’t have a hard time finding product listings, wish lists, orders, and settings.

They should be able to access them all right from your app’s dashboard. Your app should also facilitate the filtering and sorting of products for customers to help them view what they want and save time in wading through categories.

5. Push Notifications

There should be a way to remind your customers that you exist. Alerts and push notifications can do that for you. During your Magento ecommerce app development process, don’t forget to integrate push notifications.

Push notifications will help you keep your customers informed about ongoing offers, discounts, coupon codes, and other important updates. It will help you build brand loyalty and get you more engagement and value.

6. Single-Page Checkout

Customers seek convenience. And if you fail to provide that, they may drift away. The same holds for the checkout experience. When customers like a product and intend to buy it, they expect the most straightforward checkout process. They might abandon the cart if they have to go through a lengthy checkout involving 2 or 3 redirects.

So, don’t let your customers feel tired and confused at the checkout stage. Integrate the functionality of the one-page checkout process into your Magento ecommerce app development. It won’t only help you uplift customers’ experience but also reduce your cart abandonment rate.

7. Voice and Barcode Search

Customers today want everything fast and at their fingertips. They sometimes don’t want to type to search for something. This is where including voice search in your Magento ecommerce app development process can come in handy. Voice search will come in handy and make your customers’ shopping easy and fast.

Also, provide barcode search to make re-ordering of a product your customers already have convenient. They can simply scan the barcode on the product, and your app will open up the same product’s details and make checkout quick.

8. Easy Order Management

Customers should find it handy to view their purchase history and orders. Your mobile app should also let them track, cancel, or repeat an order whenever they want. Easy order management is sure to give them one more reason to like your mobile app and buy from it.

9. Geo-Tracking and Saving of Addresses

Your Magento 2 mobile app should provide convenience while filling in addresses. For that, you can integrate geo-tracking in your mobile app that auto-fills a customers’ current location when they turn on GPS.

There should be a feature to let your customer save their most-used addresses. Whenever they order, those addresses should show up to choose from. The customer can then pick a preferable delivery address and speed up checkout instead of filling in a new address again.

10. Customer Support, Social Media Integration, Multiple Payment Options

See to it that your mobile app provides a support option in the form of a contact number, live chat, chatbot, etc. Your customers should have an easy way to connect with you for any query or concern within your app.

Besides, let your customers log in to your app through social media accounts like Google or Facebook.

Offering your customers multiple payment options helps them choose the best payment option as per their convenience at a given time. You should also let them save their card details and default payment method to use for checkout.

Ways to Build Your Mobile App for Magento

There are mainly two approaches to Magento ecommerce app development.

The first approach will suit you better if you are new to online businesses. If you don’t know how to start your Magento ecommerce app development and have budget constraints, you can consider a pre-built framework available for your app.

Our Magento 2 App Builder is a pre-built framework that you can use to set up your app within a week. It provides you with all the native and cross-platform features at a small fraction of the cost of Magento ecommerce app development from scratch. You can also get drag-and-drop functionality, seamless navigation, one-step checkout, and more you seek. You can always scale features as per your requirements later.

The second approach is traditional, in which you build a custom app from scratch. It fits you more if your business is going great and can afford heavy capital investment initially.

First, you find the right resources and technology available with you for your Magento ecommerce app development. Second, you’ll need to review the budget and features you wish to provide that will suit your business. Third, you’ll need to track the development process and testing phase until your mobile app for Magento goes live.

These are just the basic steps. The actual process may be more complicated and time-consuming based on your requirements. If you still think it is worth going for and making something exclusive to your business, go ahead. And we can help you with that as well!

We provide the best-in-class custom-build app development services that can get your app off the ground in minimum time. Our Magento certified experts gather your requirements, prepare a prototype, ask for feedback, and proceed. They also keep you posted about the latest development and test it for quality before rolling it out to you.

Build your next-gen Magento 2 mobile app now!

Original Blog: https://www.appjetty.com/blog/guide-magento2-ecommerce-app-development/

Field Sales Management: Importance, Tips, and More..

Field Sales Management: Importance, Tips, and More..

Even in this age of digital advancement when virtually everything is possible with a single phone, there are several sectors which still need humans for marketing! Consider the example of a pharmaceutical company. Typically, all the pharmaceutical companies hire on-field medical representatives (MRs) to acquire deals and bring revenue. There are consumer packaged goods and household items like biscuits, drinks, RO purifiers, and more that may need door-to-door marketing.

So, you can say that even though digital technology has come a long way since its inception, offline sales activities are still not out of question.

Tracking outside sales reps can sometimes be challenging for an organization – especially when the team is large. However, it is possible if you have the right approach and technology.

Before learning how to manage outside sales reps efficiently, let’s revise the basic concept of outside sales and outside sales reps.

Outside Sales and Outside Sales Reps

Outside sales (or field sales) is a selling strategy where sales reps spend their time travelling in their respective sales territories. They meet prospects and customers face-to-face to acquire monthly or annual sales targets. Unlike an inside sales rep, outside sales reps meet prospects and customers in person in their offices and sometimes outside at trade shows, industry events, or conferences.

The roles and responsibilities of a sales rep includes:

  • Using different channels, local knowledge, and acquaintances to identify and connect with prospects

  • Qualifying leads based on the organization’s strategy and qualification framework

  • Booking different appointments (meetings, demos, etc.) with leads and customers

  • Traveling to different customers and prospects in the given territory dailly

  • Identifying customers’ pain points, needs, and giving inputs to product owners for the required customizations.

  • Researching and identifying prospects through social media channels (LinkedIn, Facebook, etc.)

  • Forecasting revenue and eliminating bottlenecks in field sales processes

  • Retaining existing customers and expanding the customer base.

How to Manage Outside Sales Reps: Tips and Strategies

If you are a sales manager, you must be aware of the challenges of managing and tracking outside sales reps.

Here are a few strategies that can help you manage sales reps effectively.

1. Revamp Your Team Management Methods

If you still rely on age-old tactics to manage sales reps, it’s time you revamped them. To eliminate small roadblocks that often occur due to conventional management, modernize your management practices. There are different ways you can achieve it.

a. Encourage a Health Competition with Enhanced Transparency

Don’t hide numbers from your team. Acknowledge individuals’ efforts and display each sales rep’s sales numbers on the scoreboard for all the others to see. This transparency will help foster a healthy competition and encourage individual sales reps to give their best efforts.

b. Follow an Open-Door Policy – with Precautions

Gone are the days when the term “manager” itself would sound intimidating and unapproachable. Times are changing now and so are the policies of companies and organizations. A manager is still at the helm of a department, but not the “ultimate decision-maker”. Companies are now adopting the open door policy to promote a conducive working environment.

As a manager, follow the same policy for your sales reps and be approachable. Let them express their views and opinions openly. However, maintain that fine line between being friendly and approachable and being over-friendly. You are still the boss anyway – and don’t forget that. If in excess, open-door-policy too can backfire.

2. Upgrade Your Sales Management Technologies and Tools

Things change with time and so must you. If you still use CRM to trace your contacts’ details like address, contact numbers every time, I’m afraid you’re already behind in time. It’s time to upgrade your sales reps’ management technologies and drive more ease and efficiency.

The futuristic technology is visualization of CRM records on a map. Ask how. Through a Dynamics mapping plugin.

By simply clicking on a record on the map, you and your sales reps can view all the records’ details on the map. Further, you can eliminate the need to wait till the end of each working day to know the daily progress. By enabling live-tracking of outside sales reps and their movements, you can track their daily progress. You can also optimize routes to share with your sales reps to save their time and effort and whatnot.

Also Read: 7 Crucial Mistakes Remote Managers Must Avoid

Looking to integrate a mapping plugin for your Dynamics 365? Our Mappyfield 365 for Dynamics can be an ideal mapping integration for your Dynamics organization. It comes with a number of next-gen features like territory management, check-ins/check-outs, advance search, heat maps, and more that you seek in an ideal mapping tool. You can even customize its features to fit your business needs. And if you want, we can do that for you! Let’s discuss your requirements and take it ahead from here.

 

3. Step Up the Collaboration between Sales and Marketing Teams

All that glitters is not gold. In the same way, not every lead is a quality lead. To identify which leads are sales qualified leads, there needs to be a proper procedure. To optimize your sales reps’ time and efforts and make the most of their potential, see to it that they get the right leads to focus on. And for this, enhance the collaboration with your sales and marketing teams at every step of the buyer’s journey.

For instance, you can direct your marketing team to trace the journey of your leads on your site. If a prospect visits your blog first, checks out a product, and finally books a demo, they are likely to convert into customers. There is another random visitor who visits your site from your social media page, checks out your content, navigates to a product page, checks out the pricing, and exits. While this lead also has the potential to convert into a customer, but chances are lower than in the first case. If there is a visitor who exits your site within 30 seconds, you can’t even call them prospect at all.

This is where the right analysis of visitors and prospects can be helpful. If you create a lead-nurturing campaign by combining both marketing and sales efforts; it can work wonders. If they book a product demo, check out your pricings, or express interest in any other way; you can take it ahead with your sales reps.

In fact, you can even strategize segmented campaigns for unqualified leads and pass them on to your sales reps once they become qualified. The story doesn’t end here. Once your prospect turns into your customer, there is a need to retain them. Make it a point to check for their support requirements both online and offline via your sales reps.

 

Reinvent Your Sales Management Now! – Integrate Mappyfield 365

By now, you have learnt a lot about how to manage outside sales reps more efficiently, it’s time you started that. Out of different strategies you learnt above upgrading sales management tools and technology holds a great value. And as already mentioned above, a mapping tool is one of the latest sales management technologies you can integrate.

If you are all set to transform your sales reps’ management and are looking for a mapping tool, our Mappyfield 365 is a no-brainer mapping plugin for you.

Below are a few next-gen features of Mappyfield 365 for Dynamics that can take your sales reps’ management to new heights.

Reporting & Analytics Dashboard

With a geospatial overview of tasks, activities, and services that you plan for a given period of time, you can stay on top of sales management. You can keep track of open leads, resources’ activities, tasks, assigned routes, and more with different dashboards. You can also create custom dashboards to fit your business requirements easily with Mappyfield.

 

Live Tracking

This feature helps you in tracking outside sales reps of your organization without any hassle. You can track activities, resources, and locations of resources over a particular period of time. This saves your and your resources’ time by eliminating the time it takes to report progress via text or calls.

Further, by tracking outside sales reps in real time, you can get insights faster into what’s working and what’s not. Accordingly, you can proactively plan or update your further strategies.

Sales Territory Management

Territory management is also a crucial part when it comes to sales management. With Mappyfield 365, you can plot records on the map, create territories, and assign them to different sales reps easily. You can also import different shape files to create territories on the map. Further, there are shape operations like union, intersection, and more that you can perform on your territories.

Check-Ins/Check-Outs

With this functionality, you can track the progress of your sales reps’ in terms of deals and sales. You can find out the average time an activity or appointment to schedule your team’s daily quota on that basis. This feature also empowers your on-field resources to report to you the real-time progress and get better insights into each activity by attaching relevant notes and attachments upon checkout.

Besides, Mappyfield also provides auto-scheduling, heat maps, user-level configuration, security templates, multi-lingual support, advance search, route optimization, and more that can help you in managing and tracking outside sales reps productively.

So, scale up your sales operations with Mappyfield – your ultimate sales companion right away!

Original Blog : https://www.appjetty.com/blog/field-sales-management-importance-tips-and-more/

 

How to Use Deliveries to Boost Conversions

How to Use Deliveries to Boost Conversions

The right delivery strategy in e-commerce holds great importance. If you have a feature-rich e-store but don’t follow a fail-safe delivery strategy, you are sure to lose out on a chunk of customers. Since the onset of this pandemic, finetuning your delivery strategy has become indispensable.

If you take care of the deliveries and manage them efficiently, your customers will trust you and return to your store for shopping in the future. This will help you build a good brand rapport and boost your sales over time. However, the question is – how to plan that foolproof delivery strategy? Are there any ways you can use deliveries to your advantage?

The answer is YES. You can use deliveries to your avail and get different benefits from it. There are different ways that you can make your deliveries your source of customer engagement and revenue.

If you are a store owner looking to improve conversions and bottom line with the right delivery practices, this post will guide you. You’ll learn how to get more customers and conversions with the right delivery mechanism and ways.

So, here are a few basic delivery practices that can help you make your delivery system attract more customers.

Best Delivery Practices to Adopt for Your Store

1. Show the Right Delivery Date

Customers, when they shop online, always look for a tentative delivery date. Though it is tentative or estimated, customers expect to get whatever they ordered before or by that date. This is where giving them the most accurate delivery date is highly recommended.

If you can deliver the order by the date you promised, your customers will like your shipping service. This will give them a reason to prefer your store to other stores to shop online again.

2. Offer Same-Day Delivery and 2-Day Delivery for Most Products

Same-day delivery is in high demand nowadays, with major retailers like Amazon, Walmart, eBay, and others offering same-day delivery. It is time you also start offering the same-day delivery option to your customers for all the locations you can.

Besides same-day delivery, 2-day delivery is the next best delivery option customers look for. 2-day delivery means online shoppers receive their orders within 2 days of placing their order if they place it before the cut-off time. In other words, there is a 2-day time period between order placement and order fulfillment.

Depending on your company’s internal processes and shipping services you use, this 2-day period could be either 2 full days or 2 business days, counted from the check-out time or the order cut-off time.

To understand it better, consider the example of Walmart.

Walmart offers a two-day delivery service for the orders customers place before 2 pm. This means that 2 pm is the cut-off time beyond which the order won’t qualify as the order placed on the same date. This 2 pm cut-off time is based on the time zone where Walmart is and not where the customer is placing the order from.

As Walmart counts 2 business days, it doesn’t consider weekends and holidays for counting while counting delivery time. So, if a customer places an order on Tuesday before 2 pm, they will receive the order by Thursday.

If someone orders a qualifying product at 5 pm on Friday, they can expect a longer wait time until Wednesday the following week. This is because they have placed the order beyond the 2 pm cut-off time, and Saturday and Sunday won’t count for delivery as they are weekend days.

While same-day delivery is undoubtedly the best, two-day delivery is also a great option to fetch instant sales. An online merchant Huggarro, based in the US, witnessed a 300% increase in conversions by providing the 2-day delivery option.

This is why you must provide same-day delivery and 2-day delivery for most of your products to win more purchases.

3. Optimize Your Shipping Costs

According to Baymard’s survey on around 4500 adults in the US, 49% admitted that the reason for their cart abandonment was high shipping costs. It is clear from this stat that shipping costs can make or break a customer’s buying decision. This is where optimizing your shipping costs come in handy.

Keep researching for shipping prices your competitors charge. Also, analyze the shipping discounts, the products they offer for free shipping, and other details. This will help you understand the market situation and make a decision regarding shipping costs for your store.

Along with that, know your margins and charge shipping costs for orders you deliver to different locations accordingly. Consider offering free shipping for orders exceeding a certain amount you’ve set. This won’t only give your customers a reason to come to your store but also buy more to leverage free shipping.

You can also optimize your packaging to adjust for the costs you need to bear to provide free shipping. Consider limiting your free shipping to certain products instead of all the products in your store. These can be the products where you can adjust your profit margins to provide free shipping without facing any loss.

4. Offer Discounts on Bulk Orders

It’s typical human nature to look for discounts and waive-offs. You can always play to this nature of customers and provide them discounts on bulk purchases. You can offer a specific discount percentage on a bulk order exceeding a certain amount or give them a freebie.

You can also give them waive-offs on the shipping cost, even for the products that are not qualified for free shipping. Let’s say that you own an online electronics store and have kept the refrigerator out of the products qualifying for free shipping.

So, you can still allow customers to enjoy discounted shipping fees on the purchase of, say 3 refrigerators or more. You can also offer bundled products on a discounted shipping price to attract more customers and purchases.

5. Let Your Customers Take the Charge

There’s a famous saying, “Winners don’t do different things. They do things differently.” You should also do something different. How about giving more control on deliveries to your customers like a number of big e-retailers are already doing?

Wondering how? Giving your customers the freedom to decide on the delivery date for themselves instead of doing that for them. Yes, it is possible and can work wonders. You can pick a delivery date scheduler extension to integrate into your store to provide a calendar for customers to pick a suitable delivery date.

When customers get to select the delivery date they find suitable, it draws instant purchases. This is because they are getting what they order at their convenience. Further, it also helps you save your time and money by reducing order returns and double deliveries when customers are unavailable to receive orders.

When you know what you have to deliver to whom, it helps you manage your daily shipping schedule more efficiently. This helps you optimize your delivery operations and increase overall efficiency.

Suppose you are a Magento store owner looking to enable your customers to choose a preferred delivery date. In that case, our Magento 2 Delivery Date Scheduler extension can be the right fit for you. It lets your customers select a delivery date they want.

 

Magento 2 Delivery Date Scheduler by AppJetty – Best Delivery Date Scheduler You Can Get

Now that you know how the right delivery practices can help you get more conversions, it is time you revamped your delivery strategy. If you are looking to integrate a plugin to provide the freedom to select the delivery date to your customers, our Magento 2 Order Delivery Date can help you out. It allows your customers to pick and add a preferred Magento 2 delivery date to checkout for their order.

Equipped with the support for store-level and product-wise order processing time, count-down timer for same-day delivery, support for multi-address delivery, and more, it can fit in your business rightly.

So, integrate Magento 2 Delivery Date Scheduler now and see your conversions snowball!

Original Blog: https://www.appjetty.com/blog/how-use-deliveries-to-boost-conversions/

 

A Guide on How to Manage a New Sales Territory

A Guide on How to Manage a New Sales Territory

One of the most common challenges that most sales managers and reps face is managing sales territories. Especially when a territory is new or unknown to you, it can be an even bigger challenge. When you create a new territory, you don’t have any leads, and even if you have, they are few and unqualified.

They are all cold leads that need nurturing before they turn into customers. In short, managing a new sales territory is no cakewalk. However, if you follow the proper strategies of time and territory management in sales, it can be more manageable.

So, if you are a sales manager looking to manage a new sales territory, this post will guide you on how to do that. You’ll first learn about various challenges in sales territory management and then the ways to handle sales territory management efficiently.

Challenges in Sales Territory Management

Whenever you manage a new sales territory, one of the main causes of missed prospects and opportunities is inefficient mapping of territories. The use of outdated tools and processes leaves many sales managers with only one option of mapping and managing the sales reps’ territories manually. This often leads to inequitable distribution of territories, which fails to provide equal opportunities.

This unequal distribution of territories results in improper time and territory management in sales. This is because some sales reps have many more accounts to handle than they can, while others have fewer accounts to handle.

In this process, the over-utilized reps sometimes handle the “easy” accounts first, which saves them time and easily reaches sales quotas. What happens here is that they hit the numbers fast but at the same time miss out on very potential high-value accounts that require more follow-ups and efforts. If you talk about the sales territories with fewer opportunities, sales reps there wouldn’t have much work, sit idle, and miss their daily quotas. This may force them into thinking of leaving the organization as they may feel under-utilized.

Why Isn’t Manual Mapping Effective?

Out of a number of challenges in sales territory management, manual mapping of territories in spreadsheets is cumbersome and causes inefficiencies. Spreadsheets don’t provide visualization capabilities to help you experiment with different territory designs, nor do they provide access to scaled analytics. Further, with no flexibility to develop spreadsheets in real-time, scaling these sheets as the organization grows turns impossible.

How to Create and Manage a New Sales Territory?

Creating and managing a new sales territory requires a strong sales territory plan. Basically, it is a strategy that your sales team uses to target and approach new prospects, leads, and existing customers to close more deals.

Here are the six steps to manage a new sales territory:

1. Define Your Sales Goals

Be clear about your goals before making a plan. There are various approaches that you can take to determine sales goals. Typically, you can start with the big sales numbers and then break them down into quarters, months, or weeks.

For instance, if your annual sales goal is $1200K, your quarterly goal will be $300K, and your monthly goal will be $100K. In case you are not sure what your annual goal for your new territory should be, you can take help from past territories’ performance.

Let’s say one of your already existing territories is performing well and gives you an annual income of $1000K. This territory is double the size of your new sales territory. So, you can set your monthly goal of this new territory somewhere around $500K as it is half the size of your old territory.

2. Define Your Market

Once you define your sales goal, your next step is to define the industries and people you target. Defining your target market and customers helps you understand their specific needs, goals, and pain points. You can also segment the target audience on the basis of their needs and revenue-generating potential.

3. Assess Previous Prospects’ and Accounts’ Qualities

When you manage a new sales territory, you don’t know much about your new leads. If you take the help of your existing customers in other sales territories, it can help you make the process easier. You can analyze what your previous customers demanded, how you fulfilled their demands, and the success you got with them.

Based on that, you can prioritize targeting those leads and accounts with similar needs as your existing customers. This will help you launch your sales strategies in less time and in a more focused way.

4. Analyze Competition

While analyzing previous leads’ data can help, you also need to analyze the competition in your new sales territory. Find out your competitors in your new target territory and gauge the level of competition. Observe those competitors’ customers’ preferences, strategies, and tactics. You can refer to their sites and track their offline sales activities to find out more about them.

Once you gather all the information about your competitors, use that to form a plan to stand out from all your competitors.

5. Distribute Territories according to Sales Reps

Every sales rep is not the same. While some are better at closing deals with new vendors or customers, the others are better at maintaining relationships with the old customers. Start mapping out the strengths and weaknesses of your reps and distribute the sales territories accordingly.

You can assign big territories to more experienced reps who can deal with new leads more productively. On the other hand, if you have a new territory that is small in size with low-potential leads, you can assign it to a new sales rep.

If you cater to multiple industries like education, IT, etc., you can also assign new territories as per your sales reps’ niche. For example, if your rep is good at closing deals with educational institutions, you can assign the territory where there are education-related leads. Similarly, if you have a sales rep who can sell IT products easily, you can assign them IT-related leads.

6. Visualize Sales Territories

Use a mapping tool to map all your CRM accounts on the map and visualize them for better visibility. There are various mapping tools available in the market for time and territory management in sales that you can pick from.

About AppJetty

AppJetty can help you manage your new sales territories better and more efficiently. Our Dynamics Mappyfield 365 is a cutting-edge mapping tool that you can use to plot and visualize all your CRM records on the map. It also features check-in/check-outs, auto-scheduling, territory management, route optimization and sharing, user-level configuration, advanced search, heat maps, and more.

So, if you are also looking to manage your new sales territory, it is time you integrated Mappyfield 365.

To know more about how Mappyfield helps manage territories, you can visit Simplify Dynamics 365 Territory Management with Mappyfield 365.

Original Source: https://www.appjetty.com/blog/a-guide-on-how-to-manage-a-new-sales-territory/

 

Ecommerce Localization: Your Key to Grow Your Business Globally

Online business will be the future of the retail industry. Don’t believe me? Well, here is a stat that may change your opinion. According to Nasdaq’s findings, 95% of purchases will be online or via e-commerce by 2040.

Also, the world is turning into a global village. Thanks to the rapid advancement of digital technology we have today. So, if you dream of taking your business beyond your country’s boundaries, here is the deal for you.

Go online if you haven’t yet. And the second thing – go for ecommerce localization and not translation, for your online store. Confused?

Well, there is a difference between ecommerce localization and simple translation. Stay tuned to find that out.

Ecommerce Localization v/s Ecommerce Translation

People most often use the word localization and translation interchangeably when it comes to ecommerce. Well, they are similar but not the same.

Think of it this way:

Every localized site is a translated site but every translated site may not be necessarily a localized site.

Let’s dig deeper to know more.

Ecommerce localization is the adaptation of your online store to a foreign language and culture. It doesn’t mean translating just the content on your site. Ideally, your localized online store should have content tailored to your target region’s culture.

On the other hand, translation is simply translating the content into your target language without considering your target market’s cultural aspects and local norms.

Why Ecommerce Localization Matters – Importance and Benefits

Put yourself in your target audience’s shoes. Would you like to view your favorite site in French if you are an Australian? You won’t. So, the same thing holds for your target country’s audience. They will prefer to view your site in their native language – and not yours. Hence the concept of ecommerce localization!

Benefits of Ecommerce Localization

Helps Penetrate into Local Markets Better

Ecommerce localization gives you an edge over the other non-native brands eying a target country. You can give a tough competition to local e-retailers by localizing your store well. You can also localize your branding across various channels and appeal to local customers better. This way, you can take your customers’ localized experience up a notch.

Helps Build Trust and Increase Visibility

As per CSA’s survey, 60% of over 3000 global customers surveyed in 10 non-English speaking countries including Brazil, China, France, Germany, Indonesia, Japan, etc. rarely buy anything from English-only e-stores. It means that you can miss out on a big opportunity to tap into non-English speaking countries without ecommerce localization.
That is why, by localizing your e-store for different languages – especially other than English; you can widen your growth opportunities. When customers notice your efforts to localize their shopping experience, it will compel them to return the favor by showing loyalty to your brand. It will build trust in your target customers and attract higher repeat sales over time.

Decrease in Customer Support Issues

At times, customer support issues are nothing but the result of miscommunication. The customer may misinterpret or miss any information in the product description or visuals. As a result, they may end up buying a product only to face issues later. You can reduce these instances dramatically with ecommerce localization.
When all the elements of your e-store are culturally and linguistically accurate, your customers are less likely to miss or misinterpret something. Besides, if you hire a customer support agent who knows their native language, it can be a cherry on top.
If you localize reviews on your site, they can work magic for your store. This is because local customers like to see positive reviews in their native language and of their use case. Localized reviews accelerate the process of decision-making by letting them verify the validity of a product’s usability.

Best Practices to Follow for Ecommerce Localization

Adhere to the Local Rules and Norms

Be a Roman when in Rome. There is a difference in cultures of different countries. Learn the local communication ethics and rules prior to ecommerce localization. You should know the way to address your customers on your website based on your target market.

For instance, informal tone is quite acceptable in the West. On the other hand, the East may prefer a more formal tone of interaction on your website. Further, Western countries are generally more liberal and open to various topics including sensitive ones (homosexuality, atheism, etc.) as well. On the contrary, certain countries of the world – especially in the Middle-East may not find your posts with such references pleasing.

So, respect the conservative sensibilities.

Don’t Ignore Social Media

Some professionals make a mistake of underestimating the power of localized experience on social media. Localizing your site isn’t enough. If you don’t localize your social media accounts to resonate with your target audience, ecommerce localization is incomplete.

Leverage Localized User-Generated Content

For around 9 in 10 customers, an online review is important for them. 72% say that positive reviews increase their trust in a brand. This implies that you should display your customers’ reviews in your target audience’s language to make it work.
It means, if a customer is Spanish, they must be able to view and submit reviews in Spanish.

Tap into the Local Festival Shopping Sale around the World

The more you tap into local festivals, the higher are the chances of customers relating to your brand. While some festivals like Christmas, Eid, Black Friday, Holi, etc. are global phenomena; every country has its own unique festivals.

For example, Carnival in Italy and Brazil and La Tomatina in Spain are highly popular. So, ensure to make the most of these special festival seasons in your target countries. Localize your marketing efforts, marketing content, and even offerings to interest your customers. If required, hire a local marketing expert to help you build the best marketing strategy for festivals.

Localize Your Mobile App

Mobile shopping is no longer a far-fetched talk. In fact, mobile commerce sales are forecast to touch $3.56 tn in 2021. So, don’t restrict your ecommerce localization only to your website. Expand it to your mobile app as well. Before publishing, check for any errors in intended translation and see to it that the final translation is completely error-free.

Process Payments in Local Currencies

Enable your customers to pay for anything they buy in their own currency. Integrate the feature of currency conversion in your shopping cart and checkout page to localize shopping experience.

Say YES to Ecommerce Localization – Get Ahead of the Curve

Now that you know how valuable ecommerce localization is for your business, it is high time you set it right. By following localization best practices for your ecommerce website, your sales can skyrocket.

If you are looking for an easy way to localize your online store, our Magento 2 Language Translator can be the right fit for you. It has got WYSIWYG editor, database search and translate, instant translations, mass translate, and all the other features you seek in a language translation plugin.

You can get a live demo, and reach out to us to integrate the extension with your store!

Original Blog: https://www.appjetty.com/blog/ecommerce-localization-key-grow-your-business-globally/

Why You Should Choose a Dynamics Mapping Tool?

Are your sales reps continuously complaining about the chaotic way of managing tasks? Do they often confuse and end up reaching the wrong door with the wrong product? Or is reaching on time trouble for them? 

That indicates that you need a solution that can streamline your sales team’s operations and help them work effectively. A tool like Dynamics 365 Field Mapping could prove helpful.  

It would help them automate their tasks. For instance, a sales manager can track all the activities and know – how a rep performs on the field. 

Wondering what more it has to offer?

Let us see how Dynamics CRM Mapping Field helps boost sales. 

  1. Appointment Management

In 9 to 5 official hours, your sales reps have to meet multiple clients at different locations and times and manage all the desk tasks. It could be difficult for them to handle meetings and tasks effectively and on time. 

That is when the Dynamics CRM Mapping tool will help you with appointment management. Using it, your team can get an overview of their tasks with marked priorities. Further, they can reach their clients on time. Besides, the module would reduce the unwanted paperwork to manage clients’ details and other appointments. 

  1. Record Mapping

With a mapping tool, you can map your records on the map and view them using different filters. You can filter the data based on region, drawing territory, proximity, etc. It will give a visual understanding of the territories, regions, product demand, and more. Overall, it would help make better decisions.   

  1. Location-based Targeting

With location-based targeting, your sales reps can target customers according to the location. They can research a specific location and give data to the marketing team, who can then plan marketing strategies. It would also help the team understand their potential clients. 

  1. Heat Map Visualization

No one likes scrolling through the Excel sheet to get the correct information. It can be a pain for the sales team, who needs to know the lead count and customer information to take the next step. 

But with Dynamics CRM Mapping Field, you can now view the data in different ways like pie charts, column charts, heat maps, etc. With heat maps, you can get a bird’s eye view of the records and activities. 

It will not only enhance work efficiency but also provide needful data at the right time. 

  1. Route Optimization

The important rule of business is never to let customers wait. When it comes to sales reps, it becomes more critical to reach a place on time. Well, it’s possible with a Dynamics Mapping tool. It has a route optimization feature using which your in-house team and sales reps can reach a place on time. They can find optimized routes and reach clients faster. This way, they won’t miss out on the meetings or take the wrong route. 

You can access defined routes from Google Maps, Waze Maps, or Apple Maps.

  1. Live On-Field Tracking

It’s difficult for an on-field sales team to report every activity to managers. It’s frustrating and time-consuming to update everything.

With live-field tracking, you can track your on-field team, know their location, upcoming meeting details, and even share the optimized route. 

  1. Secure Sharing

Data security is vital for businesses. With a security template, you can share all the confidential information across your team without any fear of data leaks. 

This means that you won’t have to use different apps for security purposes. 

  1. Territory Management

With the Dynamics Mapping tool, you can visualize and create territories. You can also assign territories to your sales team directly from the CRM. 

And thus, having a Dynamics 365 Field Mapping Tool is essential for your business. 

Industries that can Benefit from Magento 2 Mobile App

Till a few years back, online businesses relied heavily on eCommerce websites. However, the advent of technology, the growing competition, and the use of mobile devices have made mobile apps – a must-have for businesses. 

While there are numerous eCommerce platforms, Magento is one of the most popular options. And a Magento 2 mobile app can scale up your business. If you have a Magento store, you can get the best out of it. With Magento 2 app builder, you can even customize your app, or to be precise, build and launch your app in hours. Besides, it will let your customers access your business while on the go. 

If you’re wondering whether a mobile app is suitable for your business or not, then read this article. It covers different industries that can benefit from it. 

  1. Grocery

One industry that has seen a tremendous growth rate in the past year is grocery. People are ordering grocery items online due to the fear of infecting themselves. This change that has emerged out of necessity will soon become a habit. 

If you have a grocery store, it’s time to build a grocery mobile app. However, make sure that your grocery app has all the standard features such as registration, profile management, product catalog, order tracking, address management, online payment, push notifications, etc. 

  1. Fashion

Fashion is in itself an evergreen trend! Even amid pandemic, people haven’t stopped buying custom t-shirts and printed masks. In fact, they are the latest trend—a mask in contrast with a T-shirt/apparel.

So, as a fashion store owner, you can amp up your business with a Magento 2 mobile app that provides live data sync, multilingual support, social media authentication, and voice and barcode search. You can also include a wishlist, single-page checkout, order management, multiple payment gateways, and other native app features. 

These features would help drive customer engagement. 

  1. Home Decor

People’s love for modern art pieces and ecstatic decor items is never-lasting. However, the pandemic has given it a new direction. Home decor has become a new hobby. People are not second-guessing while buying an indoor plant or a piece of furniture. 

So, an online home decor business must have a mobile app with features including a DIY layout editor, firebase analytics, product social sharing, autofill address, one-page checkout, product filter, and payment options, etc. 

It will create an immersive shopping experience and also drive sales. 

  1. Jewelry

The jewelry business is not going out of fashion anytime soon. The market may go up and down, but it has strong roots. 

So, if you’re in the jewelry business, make sure that you have a mobile app. It will help you catch customers’ attention and increase retention. 

But while building, ensure that the app has all the necessary features – featured product banner, wishlist management, product filter, coupons and offers, live data sync, firebase analytics, and more. 

  1. Healthcare

People are more mindful of their health now. They know the importance of good health, and we can witness its effect on the app stores. There are more healthcare apps in the market, and the number is increasing because people are demanding online services – video consultation, online booking, digital prescription, telemedication, and so on. 

Considering this demand, it’s necessary that healthcare industries opt for a mobile app. With it and the features such as detailed doctor profiles, medical records, effective matching, medical monitoring, communication history, and 24*7 support, they can provide patients with the best services. 

Wrapping Up

Automotive, logistics, real-estate are a few of the other industries that can benefit from a Magento 2 mobile app

It’s a great asset to businesses having a Magento store. It can simplify shopping and enhance customer experience. Besides, a Magento 2 mobile app builder can make it easy for you to move your store to a mobile app. With drag and drop, you can build your own app and launch it within an hour or two.

7 ECommerce Delivery Ideas to Boost Sales

Jack, an online clothing store owner, received 2X more orders than what he received regularly. All thanks to a single change that he brought in his store.

That one change was a solution for all his pain points – long delivery periods, late deliveries, cart abandonment, poor customer experience, reduced sales, lack of eCommerce delivery options, etc. 

It provided him with benefits like – increased brand loyalty, lower cart abandonment, enhanced upselling, and better delivery experience. 

He calls that one change – Magento 2 Delivery Date extension. A simple delivery extension benefited him with convenience – the most important factor for driving sales. However, he says that having the extension doesn’t guarantee results. You need to put in some efforts – implement some strategies. Those efforts are the ideas that we’ll learn in this article. 

  1. Provide Multiple Delivery Options

While integrating Magento 2 estimated delivery date extension, make sure you offer customers multiple delivery options such as same-day delivery, next-day, two-day, or others. It will give them control over their orders and delivery speed. 

  1. Offer Free Shipping

If you can afford to give out free shipping, then go for it without a second thought. Offer free shipping when a purchase exceeds a certain amount. For standard deliveries – customers who can’t wait to receive their orders, the free-shipping tactic could help increase engagement. 

You can even compensate for delivery charges by adjusting it in selling price. 

  1. Give Delivery Incentives

Use the Magento 2 Delivery Date extension creatively. Utilize price incentives to attract customers and boost sales—for example, a time-sensitive incentive or a price-sensitive incentive. Examples include – order by tomorrow evening and get a freebie, free shipping on orders above $200, etc.

These kinds of incentives can drive conversions. 

  1. Display Delivery Dates

If you want to enhance the customer experience, display delivery dates, time, and price on the checkout page. Use Magneto 2 estimated delivery date extension to allow them to choose their delivery date and time. 

The extension provides the feature that makes it convenient for customers to decide when to receive their order delivery. It helps them pick the suitable option based on price and delivery availability. 

  1. Share Tracking Information

Enable your customers to track their packages. It will win their trust. There are various solutions that you can choose from to offer package tracking info. Real-time tracking would help build brand loyalty and credibility. 

  1. Adopt BOPIS

BOPIS stands for Buy Online Pick In-Store service. It provides a mix of online and in-store shopping experiences. Around 90% of the customers find BOPIS convenient. If you have x number of physical stores, you can provide an in-store pickup option with eCommerce delivery. 

If you want, you can integrate a store locator too. It will enable customers to pick the products from their nearby store. 

  1. Offer Zip Code Validation

The worst thing is updating customers about the delivery unavailability after they have gone through all the order purchasing steps. 

So, the good idea is to let them check the availability before the checkout. It would be better if they could check it even before adding the product to the cart. 

The zip code validation will prevent unwanted cancellations and increase transparency. 

Also, you can integrate a zipcode validator tool to make the process easy and fast. The extension will allow you to blacklist or whitelist the zipcodes. You can even customize the zipcode check labels and buttons. 

Let Customers Control their Orders

Allow customers to take control of their deliveries. Let them choose their delivery date and time slot. It will give them more flexibility in the orders. As a result, the chances of their returning back to your store are high. 

You can also give them a cut-off time to place orders, especially for same-day delivery. Besides, you can specify working and non-working days, holidays, and other leaves. 

Hence, integrate a Magento 2 Delivery Date extension to make all this possible. 

Fashion App: The Future of Online Fashion Industry

The fashion industry is undergoing a big-time digital transformation that no one can afford to ignore. Well, here’s a stat to corroborate my statement.

Fashion eCommerce is forecast to reach a market size of $100.3 bn by the end of 2025.

So, it’s evident that the online fashion retail industry is never going to look back. Thus, most of the fashion retailers have already turned online or are planning to go online soon.

While a website is indispensable for the online fashion business, does it suffice today? The answer is NO. A cross-platform fashion app for Android and iOS is a must to accompany it.

If you ask why you need a fashion app for Android and iOS, the answer lies in its benefits. So, if you are a fashion retailer or thinking of becoming one, here’s a post for you. By the end of this post, you’ll learn how a fashion app can augment your online fashion retail business. You’ll also get clarity on how to build a fashion app and more.

Advantages of a Fashion App

  • Increased Brand Awareness and Visibility

If you have a fashion app, you get an edge over other online fashion retailers. This is because a mobile app helps you boost your brand awareness and visibility. Marketers are always on the hunt for new platforms to advertise their brands, products, and services.

With a feature-rich fashion app for Android and iOS users, they can get help making the target audience notice your brand easily. Every time a user unlocks their phone, they can view your brand’s logo. Over time, your logo becomes your identity, and people start recognizing your brand with your logo. Hence, both visibility and awareness go high.

Looking to boost your brand awareness and visibility with a powerful cross-platform fashion app for Android and iOS? Our MageMob App Builder can come in handy to serve the purpose.

  • On-the-Go Access

In comparison to a website that may need timely maintenance or repair, a fashion app for Android or iOS is likely to need it less frequently. This is why a fashion app rarely goes slow or down, and customers can access its features on the go.

When customers get to use your fashion app for Android and iOS anytime they like, they are more likely to shop from you. As time passes, the number of your fashion app users increases and helps bring more traffic and sales.

  • Helps Build Customer Loyalty

If you build a fashion app for Android and iOS users, it helps you build customer loyalty. Once your customer downloads your app, they would more likely use an app instead of your website to make purchases due to convenience.

If you tailor your app to personalize their shopping experience by including the latest features, it will boost your customer loyalty in the long run.

Want to build customer loyalty fast with a futuristic fashion app for Android and iOS? We can help you out.

  • Enhanced Shopping Experience

A well-optimized fashion app increases the convenience of online shopping with the “tap and swipe” functionality. This way, a cross-platform fashion app for Android and iOS platforms helps enhance customers’ shopping experience more than a site.

  • Improved Customer Retention

A website may not be as effective as retaining customers as a fashion app is at times. A customer goes on your site, makes a purchase, and forgets! The same is not the case with a mobile app.

There are push notifications that you can leverage to engage and re-engage customers via your app. When your app users view a relevant push notification (say an offer, sale, etc.), the chances are high that they open your app. Push notifications are a means to keep reminding your customers about your existence.

Besides, there are back-in-store alerts that you can avail of to bring back your customers. If customers don’t find a product they like available in your store, they abandon the store. However, with back-in-store alerts via apps, you can notify your customers when the product is available again. Back-in-store alerts not only help you decrease your cart abandonment rates but also improve the retention rate of permanent customers.

  • Location-Based Targeting

A fashion app also enables you to harness the power of location-based targeting. You can collect customers’ data, their demographic details, purchase patterns, and preferences. All this data can tailor your products to suit your target customers in different regions or countries. You can also tap into local festivals of a region or country by offering region-specific discounts on your app. This also helps you increase your outreach to different regions’ customers better and efficiently.

All in all, location-based targeting, if done rightly, can bring good results in less time.

  • App-Specific Offers and Discounts

Unlike a website, you can engage your customers in more ways with your fashion app. A good way is app-specific offers and discounts. Humans tend to appreciate anything that they get at a lower price or with some benefits.

You can choose to provide some app-specific offers and discounts to your app users. This encourages them to download your app, and more importantly, keep it after the initial purchase.

For example, you can give a discount on the first purchase to a new customer to your app and is making their first purchase. Similarly, you can start a loyalty program to give some reward points for every purchase made via the app.

These strategies help you stand out among any other fashion brand that doesn’t have a fashion app for Android and iOS.

  • Enhanced Social Media Visibility and Cross-Channel Marketing

By integrating functionalities like in-app messages, comments, photo-sharing, and social media login, you can enhance your social media visibility. A fashion app with social media integration can help you tap into social media’s potential and drive more traffic to your app and site from there. It can also help spread good word-of-mouth via your app reviews and social sharing of products.

How to Build a Fashion App

When it comes to building a fashion app for Android and iOS, there are two ways to do that.

The traditional way generally involves the following steps – hiring a developer, conveying your requirements, getting iterative updates, reviewing the final app, and publishing it after everything is fine. While the process sounds too easy to follow, it may not be that easy, especially for start-ups or amateurs with budget and expertise limitations.

Nevertheless, there is another way out – faster and more cost-effective.

Use a fully scalable, customizable, pre-built, ready-to-integrate, and cross-platform framework to develop your fashion app for Android and iOS. And our Magento App Builder can be the ideal choice for that.

Launch Your Fashion App in Just 48 Hours with MageMob App Builder

Our MageMob App Builder for Magento comes with support for all the native app features you seek. Be it user profile management, seamless navigation, one-tap checkout, you get it all under one roof.

To add to your joy, it is fully scalable and you can edit and update functionalities in real-time without any hassle. The cherry on top is the high ROI you get due to a minimum investment. We ensure that people recognize your app as yours, not someone else’s. For that, we provide a white-label app development service where we develop and hand it over. Once launched, it’s all yours – by name and fame. We won’t claim any stake and credit – nope!

Coming to mobile-specific features, our Fashion mobile App development provides them all. Appealing product showcase, wishlist, social reviews, referral programs, and more.

So, what are you waiting for? Now that you know how to make your own clothes app, now is the time to make it happen with us by your side.

You can check out our Fashion App Builder, and you can get in touch with us to integrate it.

Original Blog: https://www.appjetty.com/blog/fashion-app-for-android-future-online-fashion-industry/

E-Commerce Delivery Trends to Zero in on, in 2021

The last year wasn’t just like any other year. It was full of panic, hustle, and uncertainty. The pandemic afflicted people across the globe. Now that vaccination drives have started in several countries, and people have got more cautious than ever, things are slowly back on track. Amid several industries that witnessed plummeting profitability, one industry has succeeded beyond expectations.

That’s the e-commerce industry!

This industry has seen a dramatic rise in terms of revenue and demand since Covid-19.

One of the important aspects that you can’t afford to ignore in e-commerce is the delivery part. If you have a strong delivery strategy in place for your e-store, you are sure to stay ahead of the curve. To handle the surge in online shopping, e-retailers have tweaked their delivery handling in different ways. These tweaks aim to make the delivery process easier and faster.

If you are also an e-store owner looking to strengthen your delivery strategy, here are the top delivery trends to keep an eye on.

1. Same Day + Next Day Delivery

Although not completely new, same-day + next-day delivery has become an even more pressing trend now. More people have turned to online shopping and expect delivery on the same day or within 2 days of order placement.

With e-commerce giants like Amazon, eBay, Walmart, etc., taking the lead, different small e-store owners are looking for the possibility of urban warehousing. The closer the fulfillment center is to the customer, the lower the delivery time will be. By building small warehouses within city limits, business owners can easily deliver products to people in the cities and on the outskirts. It also can help them save on investment in shipment charges as the distance between your fulfillment center and customers decreases.

2. Real-Time Package Tracking

Though the live tracking of products has always been important for e-stores, its demand has surged even more after Covid-19. Customers look forward to getting real-time updates about the products that they’ve ordered. The more accurate the real-time package-tracking is, the better the customer’s shopping experience will be. In the years to come ahead, providing last-mile tracking will no longer be an option but necessary.

3. Zero-Contact Delivery

With the fear of contacting COVID-19, people have started looking at the formalities to complete while receiving a package differently. Most of them try to avoid any contact with the delivery-person or any paper or device they hand out to sign on.

Instead, they prefer a fully contactless delivery. Big e-retail giants have already adopted this trend, and small e-retailers are following suit. Zero-contact delivery is going to be a popular trend for several years to come.

4. 3rd Party Logistics

Third-party logistics (3PLs) is becoming increasingly popular after Covid-19. Uber drivers, Amazon delivery services, etc., are now in high demand as they are easy to afford to manage inventories and carry packages. Outsourcing deliveries to a third-party logistics company can help a business reduce delivery expenses and focus more on core operations.

The demand for third-party shipping services is going to skyrocket further in the upcoming years. UPS, DHL, Australia Post, FedEx, etc., are some popular names in the list of third-party logistics companies.

5. More Control over Deliveries to Customers

Giving the reins in the hands of your customers is becoming increasingly necessary. Earlier, customers were not so particular about the delivery dates. However, over the past two or three years – and especially since the pandemic’s onset, customers’ preferences have changed. They want more control over their delivery in their hands.

That is why the freedom to pick a suitable delivery date and delivery time is in high demand. To enhance their shopping experience, customers also want to put in delivery comments if they have particular preferences.

So, if you also want to keep your customers engaged, you should offer the freedom to select a delivery date and time.

If you are looking to allow customers to choose delivery dates and timings, our Magento 2 Delivery Date extension can be the right fit for you. It is a ready-to-integrate and cutting-edge delivery date scheduler extension.

It lets you provide the freedom to choose a suitable delivery date and Magento 2 delivery time to customers. Customers can also write delivery comments and view a complete break-up of delivery charges that ensure transparency. You can display non-working days and holidays and even time-slots to customers to avoid any delivery complaints.

We have upgraded Magento 2 Delivery Date extension with more next-gen features in our ongoing efforts to enhance our clients’ experience.

Here are the latest features for you.

Delivery Date Selection based on Shipping Methods

As an admin, you can enable or disable delivery date selection for your customers based on the shipping methods they pick. You can also disable delivery date selection on the products with zero shipping fee.

Set Global or Product-Wise Order Processing Time

With Magento 2 Delivery Date extension, you can configure a store-level order processing time applicable on all the products from your store backend. You can configure the order processing time for individual products depending on your delivery arrangements if you want. Accordingly, you can display the available delivery dates to select for your customers.

Additional Delivery Charges

With Magento 2 Delivery Date you can easily configure the additional delivery charges for certain situations. For example, you can set charges higher than average for same-day delivery or delivery on certain days like Christmas, New Year, etc.

Over to You

The Covid-19 pandemic has forced e-store owners to innovate their delivery strategy. If you haven’t revamped it yet, now is the time! Upgrade your e-store with the latest delivery trends and win the customers’ trust and loyalty.

Want us to help you with that? Integrate our Magento 2 Delivery Date Scheduler extension and make your store future-ready.

To integrate it or know more about it, you can get in touch with us at sales@appjetty.com.

Original Blog:  https://www.appjetty.com/blog/delivery-trends-zero-2021-and-ahead/

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How to Add Value to Your Magento Ecommerce Store?

Your Detailed Guide to Ecommerce App Development

By the end of this year, m-commerce is forecast to share 72.9% of the total e-commerce sales worldwide. Needless to say, m-commerce is the future of e-commerce.

A mobile app gives wings to your business and takes it to everyone’s pockets. Customers can use the camera, GPS, audio-search, and other mobile-specific features of your app that enhance their experience. With easy payment options, product alerts, and push notifications, a mobile app also helps increase the conversion rate. It also represents your brand and increases your brand visibility. As every time a customer opens their mobile, they can see your app icon.

If you are also a Magento store owner and want to learn how to start Magento ecommerce app development, this post will walk you through all you need to know for that.

Features You Must Have in Your Mobile App

There are some must-have features you can’t afford to forget while planning your app development.

1. Hassle-Free Registration and User Profile Management

Your app shouldn’t make managing and updating personal details troublesome for customers. Moreover, your app should also let them manage wish lists, recover passwords, notifications, etc. This way, enhancing your user experience will help boost engagement and sales. So, make sure that your mobile app for Magento makes your customers’ profile management easy.

2. Support for Dynamic Layouts

There should be support for dynamic layouts to customize your mobile app’s look and feel for Magento. The home page of your Magento 2 mobile app can make or break your impression on customers.

So, always consider freedom of customization of your homepage and other pages a part of your Magento ecommerce app development strategy. You should be able to use dynamic layouts and drag-and-drop widgets to configure the home page and other pages.

3. Live Synchronization

Real-time synchronization between your online store and Magento 2 mobile app is essential. If you upload any new product, update its details, or make any other changes on your site, they should automatically reflect in your mobile app for Magento.

This will help save your time in making changes manually and individually on your site and app. Hence, make sure that you equip your mobile app with live synchronization.

4. Out-and-Out Seamless Navigation

While considering Magento ecommerce app development, make it a point to keep your app easily navigable throughout. Your users shouldn’t have a hard time finding product listings, wish lists, orders, and settings.

They should be able to access them all right from your app’s dashboard. Your app should also facilitate the filtering and sorting of products for customers to help them view what they want and save time in wading through categories.

5. Push Notifications

There should be a way to remind your customers that you exist. Alerts and push notifications can do that for you. During your Magento ecommerce app development process, don’t forget to integrate push notifications.

Push notifications will help you keep your customers informed about ongoing offers, discounts, coupon codes, and other important updates. It will help you build brand loyalty and get you more engagement and value.

6. Single-Page Checkout

Customers seek convenience. And if you fail to provide that, they may drift away. The same holds for the checkout experience. When customers like a product and intend to buy it, they expect the most straightforward checkout process. They might abandon the cart if they have to go through a lengthy checkout involving 2 or 3 redirects.

So, don’t let your customers feel tired and confused at the checkout stage. Integrate the functionality of the one-page checkout process into your Magento ecommerce app development. It won’t only help you uplift customers’ experience but also reduce your cart abandonment rate.

7. Voice and Barcode Search

Customers today want everything fast and at their fingertips. They sometimes don’t want to type to search for something. This is where including voice search in your Magento ecommerce app development process can come in handy. Voice search will come in handy and make your customers’ shopping easy and fast.

Also, provide barcode search to make re-ordering of a product your customers already have convenient. They can simply scan the barcode on the product, and your app will open up the same product’s details and make checkout quick.

8. Easy Order Management

Customers should find it handy to view their purchase history and orders. Your mobile app should also let them track, cancel, or repeat an order whenever they want. Easy order management is sure to give them one more reason to like your mobile app and buy from it.

9. Geo-Tracking and Saving of Addresses

Your Magento 2 mobile app should provide convenience while filling in addresses. For that, you can integrate geo-tracking in your mobile app that auto-fills a customers’ current location when they turn on GPS.

There should be a feature to let your customer save their most-used addresses. Whenever they order, those addresses should show up to choose from. The customer can then pick a preferable delivery address and speed up checkout instead of filling in a new address again.

10. Customer Support, Social Media Integration, Multiple Payment Options

See to it that your mobile app provides a support option in the form of a contact number, live chat, chatbot, etc. Your customers should have an easy way to connect with you for any query or concern within your app.

Besides, let your customers log in to your app through social media accounts like Google or Facebook.

Offering your customers multiple payment options helps them choose the best payment option as per their convenience at a given time. You should also let them save their card details and default payment method to use for checkout.

Ways to Build Your Mobile App for Magento

There are mainly two approaches to Magento ecommerce app development.

The first approach will suit you better if you are new to online businesses. If you don’t know how to start your Magento ecommerce app development and have budget constraints, you can consider a pre-built framework available for your app.

Our Magento 2 App Builder is a pre-built framework that you can use to set up your app within a week. It provides you with all the native and cross-platform features at a small fraction of the cost of Magento ecommerce app development from scratch. You can also get drag-and-drop functionality, seamless navigation, one-step checkout, and more you seek. You can always scale features as per your requirements later.

The second approach is traditional, in which you build a custom app from scratch. It fits you more if your business is going great and can afford heavy capital investment initially.

First, you find the right resources and technology available with you for your Magento ecommerce app development. Second, you’ll need to review the budget and features you wish to provide that will suit your business. Third, you’ll need to track the development process and testing phase until your mobile app for Magento goes live.

These are just the basic steps. The actual process may be more complicated and time-consuming based on your requirements. If you still think it is worth going for and making something exclusive to your business, go ahead. And we can help you with that as well!

We provide the best-in-class custom-build app development services that can get your app off the ground in minimum time. Our Magento certified experts gather your requirements, prepare a prototype, ask for feedback, and proceed. They also keep you posted about the latest development and test it for quality before rolling it out to you.

Build your next-gen Magento 2 mobile app now!

Original Blog: https://www.appjetty.com/blog/guide-magento2-ecommerce-app-development/

Field Sales Management: Importance, Tips, and More..

Field Sales Management: Importance, Tips, and More..

Even in this age of digital advancement when virtually everything is possible with a single phone, there are several sectors which still need humans for marketing! Consider the example of a pharmaceutical company. Typically, all the pharmaceutical companies hire on-field medical representatives (MRs) to acquire deals and bring revenue. There are consumer packaged goods and household items like biscuits, drinks, RO purifiers, and more that may need door-to-door marketing.

So, you can say that even though digital technology has come a long way since its inception, offline sales activities are still not out of question.

Tracking outside sales reps can sometimes be challenging for an organization – especially when the team is large. However, it is possible if you have the right approach and technology.

Before learning how to manage outside sales reps efficiently, let’s revise the basic concept of outside sales and outside sales reps.

Outside Sales and Outside Sales Reps

Outside sales (or field sales) is a selling strategy where sales reps spend their time travelling in their respective sales territories. They meet prospects and customers face-to-face to acquire monthly or annual sales targets. Unlike an inside sales rep, outside sales reps meet prospects and customers in person in their offices and sometimes outside at trade shows, industry events, or conferences.

The roles and responsibilities of a sales rep includes:

  • Using different channels, local knowledge, and acquaintances to identify and connect with prospects

  • Qualifying leads based on the organization’s strategy and qualification framework

  • Booking different appointments (meetings, demos, etc.) with leads and customers

  • Traveling to different customers and prospects in the given territory dailly

  • Identifying customers’ pain points, needs, and giving inputs to product owners for the required customizations.

  • Researching and identifying prospects through social media channels (LinkedIn, Facebook, etc.)

  • Forecasting revenue and eliminating bottlenecks in field sales processes

  • Retaining existing customers and expanding the customer base.

How to Manage Outside Sales Reps: Tips and Strategies

If you are a sales manager, you must be aware of the challenges of managing and tracking outside sales reps.

Here are a few strategies that can help you manage sales reps effectively.

1. Revamp Your Team Management Methods

If you still rely on age-old tactics to manage sales reps, it’s time you revamped them. To eliminate small roadblocks that often occur due to conventional management, modernize your management practices. There are different ways you can achieve it.

a. Encourage a Health Competition with Enhanced Transparency

Don’t hide numbers from your team. Acknowledge individuals’ efforts and display each sales rep’s sales numbers on the scoreboard for all the others to see. This transparency will help foster a healthy competition and encourage individual sales reps to give their best efforts.

b. Follow an Open-Door Policy – with Precautions

Gone are the days when the term “manager” itself would sound intimidating and unapproachable. Times are changing now and so are the policies of companies and organizations. A manager is still at the helm of a department, but not the “ultimate decision-maker”. Companies are now adopting the open door policy to promote a conducive working environment.

As a manager, follow the same policy for your sales reps and be approachable. Let them express their views and opinions openly. However, maintain that fine line between being friendly and approachable and being over-friendly. You are still the boss anyway – and don’t forget that. If in excess, open-door-policy too can backfire.

2. Upgrade Your Sales Management Technologies and Tools

Things change with time and so must you. If you still use CRM to trace your contacts’ details like address, contact numbers every time, I’m afraid you’re already behind in time. It’s time to upgrade your sales reps’ management technologies and drive more ease and efficiency.

The futuristic technology is visualization of CRM records on a map. Ask how. Through a Dynamics mapping plugin.

By simply clicking on a record on the map, you and your sales reps can view all the records’ details on the map. Further, you can eliminate the need to wait till the end of each working day to know the daily progress. By enabling live-tracking of outside sales reps and their movements, you can track their daily progress. You can also optimize routes to share with your sales reps to save their time and effort and whatnot.

Also Read: 7 Crucial Mistakes Remote Managers Must Avoid

Looking to integrate a mapping plugin for your Dynamics 365? Our Mappyfield 365 for Dynamics can be an ideal mapping integration for your Dynamics organization. It comes with a number of next-gen features like territory management, check-ins/check-outs, advance search, heat maps, and more that you seek in an ideal mapping tool. You can even customize its features to fit your business needs. And if you want, we can do that for you! Let’s discuss your requirements and take it ahead from here.

 

3. Step Up the Collaboration between Sales and Marketing Teams

All that glitters is not gold. In the same way, not every lead is a quality lead. To identify which leads are sales qualified leads, there needs to be a proper procedure. To optimize your sales reps’ time and efforts and make the most of their potential, see to it that they get the right leads to focus on. And for this, enhance the collaboration with your sales and marketing teams at every step of the buyer’s journey.

For instance, you can direct your marketing team to trace the journey of your leads on your site. If a prospect visits your blog first, checks out a product, and finally books a demo, they are likely to convert into customers. There is another random visitor who visits your site from your social media page, checks out your content, navigates to a product page, checks out the pricing, and exits. While this lead also has the potential to convert into a customer, but chances are lower than in the first case. If there is a visitor who exits your site within 30 seconds, you can’t even call them prospect at all.

This is where the right analysis of visitors and prospects can be helpful. If you create a lead-nurturing campaign by combining both marketing and sales efforts; it can work wonders. If they book a product demo, check out your pricings, or express interest in any other way; you can take it ahead with your sales reps.

In fact, you can even strategize segmented campaigns for unqualified leads and pass them on to your sales reps once they become qualified. The story doesn’t end here. Once your prospect turns into your customer, there is a need to retain them. Make it a point to check for their support requirements both online and offline via your sales reps.

 

Reinvent Your Sales Management Now! – Integrate Mappyfield 365

By now, you have learnt a lot about how to manage outside sales reps more efficiently, it’s time you started that. Out of different strategies you learnt above upgrading sales management tools and technology holds a great value. And as already mentioned above, a mapping tool is one of the latest sales management technologies you can integrate.

If you are all set to transform your sales reps’ management and are looking for a mapping tool, our Mappyfield 365 is a no-brainer mapping plugin for you.

Below are a few next-gen features of Mappyfield 365 for Dynamics that can take your sales reps’ management to new heights.

Reporting & Analytics Dashboard

With a geospatial overview of tasks, activities, and services that you plan for a given period of time, you can stay on top of sales management. You can keep track of open leads, resources’ activities, tasks, assigned routes, and more with different dashboards. You can also create custom dashboards to fit your business requirements easily with Mappyfield.

 

Live Tracking

This feature helps you in tracking outside sales reps of your organization without any hassle. You can track activities, resources, and locations of resources over a particular period of time. This saves your and your resources’ time by eliminating the time it takes to report progress via text or calls.

Further, by tracking outside sales reps in real time, you can get insights faster into what’s working and what’s not. Accordingly, you can proactively plan or update your further strategies.

Sales Territory Management

Territory management is also a crucial part when it comes to sales management. With Mappyfield 365, you can plot records on the map, create territories, and assign them to different sales reps easily. You can also import different shape files to create territories on the map. Further, there are shape operations like union, intersection, and more that you can perform on your territories.

Check-Ins/Check-Outs

With this functionality, you can track the progress of your sales reps’ in terms of deals and sales. You can find out the average time an activity or appointment to schedule your team’s daily quota on that basis. This feature also empowers your on-field resources to report to you the real-time progress and get better insights into each activity by attaching relevant notes and attachments upon checkout.

Besides, Mappyfield also provides auto-scheduling, heat maps, user-level configuration, security templates, multi-lingual support, advance search, route optimization, and more that can help you in managing and tracking outside sales reps productively.

So, scale up your sales operations with Mappyfield – your ultimate sales companion right away!

Original Blog : https://www.appjetty.com/blog/field-sales-management-importance-tips-and-more/

 

How to Use Deliveries to Boost Conversions

How to Use Deliveries to Boost Conversions

The right delivery strategy in e-commerce holds great importance. If you have a feature-rich e-store but don’t follow a fail-safe delivery strategy, you are sure to lose out on a chunk of customers. Since the onset of this pandemic, finetuning your delivery strategy has become indispensable.

If you take care of the deliveries and manage them efficiently, your customers will trust you and return to your store for shopping in the future. This will help you build a good brand rapport and boost your sales over time. However, the question is – how to plan that foolproof delivery strategy? Are there any ways you can use deliveries to your advantage?

The answer is YES. You can use deliveries to your avail and get different benefits from it. There are different ways that you can make your deliveries your source of customer engagement and revenue.

If you are a store owner looking to improve conversions and bottom line with the right delivery practices, this post will guide you. You’ll learn how to get more customers and conversions with the right delivery mechanism and ways.

So, here are a few basic delivery practices that can help you make your delivery system attract more customers.

Best Delivery Practices to Adopt for Your Store

1. Show the Right Delivery Date

Customers, when they shop online, always look for a tentative delivery date. Though it is tentative or estimated, customers expect to get whatever they ordered before or by that date. This is where giving them the most accurate delivery date is highly recommended.

If you can deliver the order by the date you promised, your customers will like your shipping service. This will give them a reason to prefer your store to other stores to shop online again.

2. Offer Same-Day Delivery and 2-Day Delivery for Most Products

Same-day delivery is in high demand nowadays, with major retailers like Amazon, Walmart, eBay, and others offering same-day delivery. It is time you also start offering the same-day delivery option to your customers for all the locations you can.

Besides same-day delivery, 2-day delivery is the next best delivery option customers look for. 2-day delivery means online shoppers receive their orders within 2 days of placing their order if they place it before the cut-off time. In other words, there is a 2-day time period between order placement and order fulfillment.

Depending on your company’s internal processes and shipping services you use, this 2-day period could be either 2 full days or 2 business days, counted from the check-out time or the order cut-off time.

To understand it better, consider the example of Walmart.

Walmart offers a two-day delivery service for the orders customers place before 2 pm. This means that 2 pm is the cut-off time beyond which the order won’t qualify as the order placed on the same date. This 2 pm cut-off time is based on the time zone where Walmart is and not where the customer is placing the order from.

As Walmart counts 2 business days, it doesn’t consider weekends and holidays for counting while counting delivery time. So, if a customer places an order on Tuesday before 2 pm, they will receive the order by Thursday.

If someone orders a qualifying product at 5 pm on Friday, they can expect a longer wait time until Wednesday the following week. This is because they have placed the order beyond the 2 pm cut-off time, and Saturday and Sunday won’t count for delivery as they are weekend days.

While same-day delivery is undoubtedly the best, two-day delivery is also a great option to fetch instant sales. An online merchant Huggarro, based in the US, witnessed a 300% increase in conversions by providing the 2-day delivery option.

This is why you must provide same-day delivery and 2-day delivery for most of your products to win more purchases.

3. Optimize Your Shipping Costs

According to Baymard’s survey on around 4500 adults in the US, 49% admitted that the reason for their cart abandonment was high shipping costs. It is clear from this stat that shipping costs can make or break a customer’s buying decision. This is where optimizing your shipping costs come in handy.

Keep researching for shipping prices your competitors charge. Also, analyze the shipping discounts, the products they offer for free shipping, and other details. This will help you understand the market situation and make a decision regarding shipping costs for your store.

Along with that, know your margins and charge shipping costs for orders you deliver to different locations accordingly. Consider offering free shipping for orders exceeding a certain amount you’ve set. This won’t only give your customers a reason to come to your store but also buy more to leverage free shipping.

You can also optimize your packaging to adjust for the costs you need to bear to provide free shipping. Consider limiting your free shipping to certain products instead of all the products in your store. These can be the products where you can adjust your profit margins to provide free shipping without facing any loss.

4. Offer Discounts on Bulk Orders

It’s typical human nature to look for discounts and waive-offs. You can always play to this nature of customers and provide them discounts on bulk purchases. You can offer a specific discount percentage on a bulk order exceeding a certain amount or give them a freebie.

You can also give them waive-offs on the shipping cost, even for the products that are not qualified for free shipping. Let’s say that you own an online electronics store and have kept the refrigerator out of the products qualifying for free shipping.

So, you can still allow customers to enjoy discounted shipping fees on the purchase of, say 3 refrigerators or more. You can also offer bundled products on a discounted shipping price to attract more customers and purchases.

5. Let Your Customers Take the Charge

There’s a famous saying, “Winners don’t do different things. They do things differently.” You should also do something different. How about giving more control on deliveries to your customers like a number of big e-retailers are already doing?

Wondering how? Giving your customers the freedom to decide on the delivery date for themselves instead of doing that for them. Yes, it is possible and can work wonders. You can pick a delivery date scheduler extension to integrate into your store to provide a calendar for customers to pick a suitable delivery date.

When customers get to select the delivery date they find suitable, it draws instant purchases. This is because they are getting what they order at their convenience. Further, it also helps you save your time and money by reducing order returns and double deliveries when customers are unavailable to receive orders.

When you know what you have to deliver to whom, it helps you manage your daily shipping schedule more efficiently. This helps you optimize your delivery operations and increase overall efficiency.

Suppose you are a Magento store owner looking to enable your customers to choose a preferred delivery date. In that case, our Magento 2 Delivery Date Scheduler extension can be the right fit for you. It lets your customers select a delivery date they want.

 

Magento 2 Delivery Date Scheduler by AppJetty – Best Delivery Date Scheduler You Can Get

Now that you know how the right delivery practices can help you get more conversions, it is time you revamped your delivery strategy. If you are looking to integrate a plugin to provide the freedom to select the delivery date to your customers, our Magento 2 Order Delivery Date can help you out. It allows your customers to pick and add a preferred Magento 2 delivery date to checkout for their order.

Equipped with the support for store-level and product-wise order processing time, count-down timer for same-day delivery, support for multi-address delivery, and more, it can fit in your business rightly.

So, integrate Magento 2 Delivery Date Scheduler now and see your conversions snowball!

Original Blog: https://www.appjetty.com/blog/how-use-deliveries-to-boost-conversions/

 

A Guide on How to Manage a New Sales Territory

A Guide on How to Manage a New Sales Territory

One of the most common challenges that most sales managers and reps face is managing sales territories. Especially when a territory is new or unknown to you, it can be an even bigger challenge. When you create a new territory, you don’t have any leads, and even if you have, they are few and unqualified.

They are all cold leads that need nurturing before they turn into customers. In short, managing a new sales territory is no cakewalk. However, if you follow the proper strategies of time and territory management in sales, it can be more manageable.

So, if you are a sales manager looking to manage a new sales territory, this post will guide you on how to do that. You’ll first learn about various challenges in sales territory management and then the ways to handle sales territory management efficiently.

Challenges in Sales Territory Management

Whenever you manage a new sales territory, one of the main causes of missed prospects and opportunities is inefficient mapping of territories. The use of outdated tools and processes leaves many sales managers with only one option of mapping and managing the sales reps’ territories manually. This often leads to inequitable distribution of territories, which fails to provide equal opportunities.

This unequal distribution of territories results in improper time and territory management in sales. This is because some sales reps have many more accounts to handle than they can, while others have fewer accounts to handle.

In this process, the over-utilized reps sometimes handle the “easy” accounts first, which saves them time and easily reaches sales quotas. What happens here is that they hit the numbers fast but at the same time miss out on very potential high-value accounts that require more follow-ups and efforts. If you talk about the sales territories with fewer opportunities, sales reps there wouldn’t have much work, sit idle, and miss their daily quotas. This may force them into thinking of leaving the organization as they may feel under-utilized.

Why Isn’t Manual Mapping Effective?

Out of a number of challenges in sales territory management, manual mapping of territories in spreadsheets is cumbersome and causes inefficiencies. Spreadsheets don’t provide visualization capabilities to help you experiment with different territory designs, nor do they provide access to scaled analytics. Further, with no flexibility to develop spreadsheets in real-time, scaling these sheets as the organization grows turns impossible.

How to Create and Manage a New Sales Territory?

Creating and managing a new sales territory requires a strong sales territory plan. Basically, it is a strategy that your sales team uses to target and approach new prospects, leads, and existing customers to close more deals.

Here are the six steps to manage a new sales territory:

1. Define Your Sales Goals

Be clear about your goals before making a plan. There are various approaches that you can take to determine sales goals. Typically, you can start with the big sales numbers and then break them down into quarters, months, or weeks.

For instance, if your annual sales goal is $1200K, your quarterly goal will be $300K, and your monthly goal will be $100K. In case you are not sure what your annual goal for your new territory should be, you can take help from past territories’ performance.

Let’s say one of your already existing territories is performing well and gives you an annual income of $1000K. This territory is double the size of your new sales territory. So, you can set your monthly goal of this new territory somewhere around $500K as it is half the size of your old territory.

2. Define Your Market

Once you define your sales goal, your next step is to define the industries and people you target. Defining your target market and customers helps you understand their specific needs, goals, and pain points. You can also segment the target audience on the basis of their needs and revenue-generating potential.

3. Assess Previous Prospects’ and Accounts’ Qualities

When you manage a new sales territory, you don’t know much about your new leads. If you take the help of your existing customers in other sales territories, it can help you make the process easier. You can analyze what your previous customers demanded, how you fulfilled their demands, and the success you got with them.

Based on that, you can prioritize targeting those leads and accounts with similar needs as your existing customers. This will help you launch your sales strategies in less time and in a more focused way.

4. Analyze Competition

While analyzing previous leads’ data can help, you also need to analyze the competition in your new sales territory. Find out your competitors in your new target territory and gauge the level of competition. Observe those competitors’ customers’ preferences, strategies, and tactics. You can refer to their sites and track their offline sales activities to find out more about them.

Once you gather all the information about your competitors, use that to form a plan to stand out from all your competitors.

5. Distribute Territories according to Sales Reps

Every sales rep is not the same. While some are better at closing deals with new vendors or customers, the others are better at maintaining relationships with the old customers. Start mapping out the strengths and weaknesses of your reps and distribute the sales territories accordingly.

You can assign big territories to more experienced reps who can deal with new leads more productively. On the other hand, if you have a new territory that is small in size with low-potential leads, you can assign it to a new sales rep.

If you cater to multiple industries like education, IT, etc., you can also assign new territories as per your sales reps’ niche. For example, if your rep is good at closing deals with educational institutions, you can assign the territory where there are education-related leads. Similarly, if you have a sales rep who can sell IT products easily, you can assign them IT-related leads.

6. Visualize Sales Territories

Use a mapping tool to map all your CRM accounts on the map and visualize them for better visibility. There are various mapping tools available in the market for time and territory management in sales that you can pick from.

About AppJetty

AppJetty can help you manage your new sales territories better and more efficiently. Our Dynamics Mappyfield 365 is a cutting-edge mapping tool that you can use to plot and visualize all your CRM records on the map. It also features check-in/check-outs, auto-scheduling, territory management, route optimization and sharing, user-level configuration, advanced search, heat maps, and more.

So, if you are also looking to manage your new sales territory, it is time you integrated Mappyfield 365.

To know more about how Mappyfield helps manage territories, you can visit Simplify Dynamics 365 Territory Management with Mappyfield 365.

Original Source: https://www.appjetty.com/blog/a-guide-on-how-to-manage-a-new-sales-territory/

 

Ecommerce Localization: Your Key to Grow Your Business Globally

Online business will be the future of the retail industry. Don’t believe me? Well, here is a stat that may change your opinion. According to Nasdaq’s findings, 95% of purchases will be online or via e-commerce by 2040.

Also, the world is turning into a global village. Thanks to the rapid advancement of digital technology we have today. So, if you dream of taking your business beyond your country’s boundaries, here is the deal for you.

Go online if you haven’t yet. And the second thing – go for ecommerce localization and not translation, for your online store. Confused?

Well, there is a difference between ecommerce localization and simple translation. Stay tuned to find that out.

Ecommerce Localization v/s Ecommerce Translation

People most often use the word localization and translation interchangeably when it comes to ecommerce. Well, they are similar but not the same.

Think of it this way:

Every localized site is a translated site but every translated site may not be necessarily a localized site.

Let’s dig deeper to know more.

Ecommerce localization is the adaptation of your online store to a foreign language and culture. It doesn’t mean translating just the content on your site. Ideally, your localized online store should have content tailored to your target region’s culture.

On the other hand, translation is simply translating the content into your target language without considering your target market’s cultural aspects and local norms.

Why Ecommerce Localization Matters – Importance and Benefits

Put yourself in your target audience’s shoes. Would you like to view your favorite site in French if you are an Australian? You won’t. So, the same thing holds for your target country’s audience. They will prefer to view your site in their native language – and not yours. Hence the concept of ecommerce localization!

Benefits of Ecommerce Localization

Helps Penetrate into Local Markets Better

Ecommerce localization gives you an edge over the other non-native brands eying a target country. You can give a tough competition to local e-retailers by localizing your store well. You can also localize your branding across various channels and appeal to local customers better. This way, you can take your customers’ localized experience up a notch.

Helps Build Trust and Increase Visibility

As per CSA’s survey, 60% of over 3000 global customers surveyed in 10 non-English speaking countries including Brazil, China, France, Germany, Indonesia, Japan, etc. rarely buy anything from English-only e-stores. It means that you can miss out on a big opportunity to tap into non-English speaking countries without ecommerce localization.
That is why, by localizing your e-store for different languages – especially other than English; you can widen your growth opportunities. When customers notice your efforts to localize their shopping experience, it will compel them to return the favor by showing loyalty to your brand. It will build trust in your target customers and attract higher repeat sales over time.

Decrease in Customer Support Issues

At times, customer support issues are nothing but the result of miscommunication. The customer may misinterpret or miss any information in the product description or visuals. As a result, they may end up buying a product only to face issues later. You can reduce these instances dramatically with ecommerce localization.
When all the elements of your e-store are culturally and linguistically accurate, your customers are less likely to miss or misinterpret something. Besides, if you hire a customer support agent who knows their native language, it can be a cherry on top.
If you localize reviews on your site, they can work magic for your store. This is because local customers like to see positive reviews in their native language and of their use case. Localized reviews accelerate the process of decision-making by letting them verify the validity of a product’s usability.

Best Practices to Follow for Ecommerce Localization

Adhere to the Local Rules and Norms

Be a Roman when in Rome. There is a difference in cultures of different countries. Learn the local communication ethics and rules prior to ecommerce localization. You should know the way to address your customers on your website based on your target market.

For instance, informal tone is quite acceptable in the West. On the other hand, the East may prefer a more formal tone of interaction on your website. Further, Western countries are generally more liberal and open to various topics including sensitive ones (homosexuality, atheism, etc.) as well. On the contrary, certain countries of the world – especially in the Middle-East may not find your posts with such references pleasing.

So, respect the conservative sensibilities.

Don’t Ignore Social Media

Some professionals make a mistake of underestimating the power of localized experience on social media. Localizing your site isn’t enough. If you don’t localize your social media accounts to resonate with your target audience, ecommerce localization is incomplete.

Leverage Localized User-Generated Content

For around 9 in 10 customers, an online review is important for them. 72% say that positive reviews increase their trust in a brand. This implies that you should display your customers’ reviews in your target audience’s language to make it work.
It means, if a customer is Spanish, they must be able to view and submit reviews in Spanish.

Tap into the Local Festival Shopping Sale around the World

The more you tap into local festivals, the higher are the chances of customers relating to your brand. While some festivals like Christmas, Eid, Black Friday, Holi, etc. are global phenomena; every country has its own unique festivals.

For example, Carnival in Italy and Brazil and La Tomatina in Spain are highly popular. So, ensure to make the most of these special festival seasons in your target countries. Localize your marketing efforts, marketing content, and even offerings to interest your customers. If required, hire a local marketing expert to help you build the best marketing strategy for festivals.

Localize Your Mobile App

Mobile shopping is no longer a far-fetched talk. In fact, mobile commerce sales are forecast to touch $3.56 tn in 2021. So, don’t restrict your ecommerce localization only to your website. Expand it to your mobile app as well. Before publishing, check for any errors in intended translation and see to it that the final translation is completely error-free.

Process Payments in Local Currencies

Enable your customers to pay for anything they buy in their own currency. Integrate the feature of currency conversion in your shopping cart and checkout page to localize shopping experience.

Say YES to Ecommerce Localization – Get Ahead of the Curve

Now that you know how valuable ecommerce localization is for your business, it is high time you set it right. By following localization best practices for your ecommerce website, your sales can skyrocket.

If you are looking for an easy way to localize your online store, our Magento 2 Language Translator can be the right fit for you. It has got WYSIWYG editor, database search and translate, instant translations, mass translate, and all the other features you seek in a language translation plugin.

You can get a live demo, and reach out to us to integrate the extension with your store!

Original Blog: https://www.appjetty.com/blog/ecommerce-localization-key-grow-your-business-globally/

Why You Should Choose a Dynamics Mapping Tool?

Are your sales reps continuously complaining about the chaotic way of managing tasks? Do they often confuse and end up reaching the wrong door with the wrong product? Or is reaching on time trouble for them? 

That indicates that you need a solution that can streamline your sales team’s operations and help them work effectively. A tool like Dynamics 365 Field Mapping could prove helpful.  

It would help them automate their tasks. For instance, a sales manager can track all the activities and know – how a rep performs on the field. 

Wondering what more it has to offer?

Let us see how Dynamics CRM Mapping Field helps boost sales. 

  1. Appointment Management

In 9 to 5 official hours, your sales reps have to meet multiple clients at different locations and times and manage all the desk tasks. It could be difficult for them to handle meetings and tasks effectively and on time. 

That is when the Dynamics CRM Mapping tool will help you with appointment management. Using it, your team can get an overview of their tasks with marked priorities. Further, they can reach their clients on time. Besides, the module would reduce the unwanted paperwork to manage clients’ details and other appointments. 

  1. Record Mapping

With a mapping tool, you can map your records on the map and view them using different filters. You can filter the data based on region, drawing territory, proximity, etc. It will give a visual understanding of the territories, regions, product demand, and more. Overall, it would help make better decisions.   

  1. Location-based Targeting

With location-based targeting, your sales reps can target customers according to the location. They can research a specific location and give data to the marketing team, who can then plan marketing strategies. It would also help the team understand their potential clients. 

  1. Heat Map Visualization

No one likes scrolling through the Excel sheet to get the correct information. It can be a pain for the sales team, who needs to know the lead count and customer information to take the next step. 

But with Dynamics CRM Mapping Field, you can now view the data in different ways like pie charts, column charts, heat maps, etc. With heat maps, you can get a bird’s eye view of the records and activities. 

It will not only enhance work efficiency but also provide needful data at the right time. 

  1. Route Optimization

The important rule of business is never to let customers wait. When it comes to sales reps, it becomes more critical to reach a place on time. Well, it’s possible with a Dynamics Mapping tool. It has a route optimization feature using which your in-house team and sales reps can reach a place on time. They can find optimized routes and reach clients faster. This way, they won’t miss out on the meetings or take the wrong route. 

You can access defined routes from Google Maps, Waze Maps, or Apple Maps.

  1. Live On-Field Tracking

It’s difficult for an on-field sales team to report every activity to managers. It’s frustrating and time-consuming to update everything.

With live-field tracking, you can track your on-field team, know their location, upcoming meeting details, and even share the optimized route. 

  1. Secure Sharing

Data security is vital for businesses. With a security template, you can share all the confidential information across your team without any fear of data leaks. 

This means that you won’t have to use different apps for security purposes. 

  1. Territory Management

With the Dynamics Mapping tool, you can visualize and create territories. You can also assign territories to your sales team directly from the CRM. 

And thus, having a Dynamics 365 Field Mapping Tool is essential for your business. 

Industries that can Benefit from Magento 2 Mobile App

Till a few years back, online businesses relied heavily on eCommerce websites. However, the advent of technology, the growing competition, and the use of mobile devices have made mobile apps – a must-have for businesses. 

While there are numerous eCommerce platforms, Magento is one of the most popular options. And a Magento 2 mobile app can scale up your business. If you have a Magento store, you can get the best out of it. With Magento 2 app builder, you can even customize your app, or to be precise, build and launch your app in hours. Besides, it will let your customers access your business while on the go. 

If you’re wondering whether a mobile app is suitable for your business or not, then read this article. It covers different industries that can benefit from it. 

  1. Grocery

One industry that has seen a tremendous growth rate in the past year is grocery. People are ordering grocery items online due to the fear of infecting themselves. This change that has emerged out of necessity will soon become a habit. 

If you have a grocery store, it’s time to build a grocery mobile app. However, make sure that your grocery app has all the standard features such as registration, profile management, product catalog, order tracking, address management, online payment, push notifications, etc. 

  1. Fashion

Fashion is in itself an evergreen trend! Even amid pandemic, people haven’t stopped buying custom t-shirts and printed masks. In fact, they are the latest trend—a mask in contrast with a T-shirt/apparel.

So, as a fashion store owner, you can amp up your business with a Magento 2 mobile app that provides live data sync, multilingual support, social media authentication, and voice and barcode search. You can also include a wishlist, single-page checkout, order management, multiple payment gateways, and other native app features. 

These features would help drive customer engagement. 

  1. Home Decor

People’s love for modern art pieces and ecstatic decor items is never-lasting. However, the pandemic has given it a new direction. Home decor has become a new hobby. People are not second-guessing while buying an indoor plant or a piece of furniture. 

So, an online home decor business must have a mobile app with features including a DIY layout editor, firebase analytics, product social sharing, autofill address, one-page checkout, product filter, and payment options, etc. 

It will create an immersive shopping experience and also drive sales. 

  1. Jewelry

The jewelry business is not going out of fashion anytime soon. The market may go up and down, but it has strong roots. 

So, if you’re in the jewelry business, make sure that you have a mobile app. It will help you catch customers’ attention and increase retention. 

But while building, ensure that the app has all the necessary features – featured product banner, wishlist management, product filter, coupons and offers, live data sync, firebase analytics, and more. 

  1. Healthcare

People are more mindful of their health now. They know the importance of good health, and we can witness its effect on the app stores. There are more healthcare apps in the market, and the number is increasing because people are demanding online services – video consultation, online booking, digital prescription, telemedication, and so on. 

Considering this demand, it’s necessary that healthcare industries opt for a mobile app. With it and the features such as detailed doctor profiles, medical records, effective matching, medical monitoring, communication history, and 24*7 support, they can provide patients with the best services. 

Wrapping Up

Automotive, logistics, real-estate are a few of the other industries that can benefit from a Magento 2 mobile app

It’s a great asset to businesses having a Magento store. It can simplify shopping and enhance customer experience. Besides, a Magento 2 mobile app builder can make it easy for you to move your store to a mobile app. With drag and drop, you can build your own app and launch it within an hour or two.

7 ECommerce Delivery Ideas to Boost Sales

Jack, an online clothing store owner, received 2X more orders than what he received regularly. All thanks to a single change that he brought in his store.

That one change was a solution for all his pain points – long delivery periods, late deliveries, cart abandonment, poor customer experience, reduced sales, lack of eCommerce delivery options, etc. 

It provided him with benefits like – increased brand loyalty, lower cart abandonment, enhanced upselling, and better delivery experience. 

He calls that one change – Magento 2 Delivery Date extension. A simple delivery extension benefited him with convenience – the most important factor for driving sales. However, he says that having the extension doesn’t guarantee results. You need to put in some efforts – implement some strategies. Those efforts are the ideas that we’ll learn in this article. 

  1. Provide Multiple Delivery Options

While integrating Magento 2 estimated delivery date extension, make sure you offer customers multiple delivery options such as same-day delivery, next-day, two-day, or others. It will give them control over their orders and delivery speed. 

  1. Offer Free Shipping

If you can afford to give out free shipping, then go for it without a second thought. Offer free shipping when a purchase exceeds a certain amount. For standard deliveries – customers who can’t wait to receive their orders, the free-shipping tactic could help increase engagement. 

You can even compensate for delivery charges by adjusting it in selling price. 

  1. Give Delivery Incentives

Use the Magento 2 Delivery Date extension creatively. Utilize price incentives to attract customers and boost sales—for example, a time-sensitive incentive or a price-sensitive incentive. Examples include – order by tomorrow evening and get a freebie, free shipping on orders above $200, etc.

These kinds of incentives can drive conversions. 

  1. Display Delivery Dates

If you want to enhance the customer experience, display delivery dates, time, and price on the checkout page. Use Magneto 2 estimated delivery date extension to allow them to choose their delivery date and time. 

The extension provides the feature that makes it convenient for customers to decide when to receive their order delivery. It helps them pick the suitable option based on price and delivery availability. 

  1. Share Tracking Information

Enable your customers to track their packages. It will win their trust. There are various solutions that you can choose from to offer package tracking info. Real-time tracking would help build brand loyalty and credibility. 

  1. Adopt BOPIS

BOPIS stands for Buy Online Pick In-Store service. It provides a mix of online and in-store shopping experiences. Around 90% of the customers find BOPIS convenient. If you have x number of physical stores, you can provide an in-store pickup option with eCommerce delivery. 

If you want, you can integrate a store locator too. It will enable customers to pick the products from their nearby store. 

  1. Offer Zip Code Validation

The worst thing is updating customers about the delivery unavailability after they have gone through all the order purchasing steps. 

So, the good idea is to let them check the availability before the checkout. It would be better if they could check it even before adding the product to the cart. 

The zip code validation will prevent unwanted cancellations and increase transparency. 

Also, you can integrate a zipcode validator tool to make the process easy and fast. The extension will allow you to blacklist or whitelist the zipcodes. You can even customize the zipcode check labels and buttons. 

Let Customers Control their Orders

Allow customers to take control of their deliveries. Let them choose their delivery date and time slot. It will give them more flexibility in the orders. As a result, the chances of their returning back to your store are high. 

You can also give them a cut-off time to place orders, especially for same-day delivery. Besides, you can specify working and non-working days, holidays, and other leaves. 

Hence, integrate a Magento 2 Delivery Date extension to make all this possible. 

Fashion App: The Future of Online Fashion Industry

The fashion industry is undergoing a big-time digital transformation that no one can afford to ignore. Well, here’s a stat to corroborate my statement.

Fashion eCommerce is forecast to reach a market size of $100.3 bn by the end of 2025.

So, it’s evident that the online fashion retail industry is never going to look back. Thus, most of the fashion retailers have already turned online or are planning to go online soon.

While a website is indispensable for the online fashion business, does it suffice today? The answer is NO. A cross-platform fashion app for Android and iOS is a must to accompany it.

If you ask why you need a fashion app for Android and iOS, the answer lies in its benefits. So, if you are a fashion retailer or thinking of becoming one, here’s a post for you. By the end of this post, you’ll learn how a fashion app can augment your online fashion retail business. You’ll also get clarity on how to build a fashion app and more.

Advantages of a Fashion App

  • Increased Brand Awareness and Visibility

If you have a fashion app, you get an edge over other online fashion retailers. This is because a mobile app helps you boost your brand awareness and visibility. Marketers are always on the hunt for new platforms to advertise their brands, products, and services.

With a feature-rich fashion app for Android and iOS users, they can get help making the target audience notice your brand easily. Every time a user unlocks their phone, they can view your brand’s logo. Over time, your logo becomes your identity, and people start recognizing your brand with your logo. Hence, both visibility and awareness go high.

Looking to boost your brand awareness and visibility with a powerful cross-platform fashion app for Android and iOS? Our MageMob App Builder can come in handy to serve the purpose.

  • On-the-Go Access

In comparison to a website that may need timely maintenance or repair, a fashion app for Android or iOS is likely to need it less frequently. This is why a fashion app rarely goes slow or down, and customers can access its features on the go.

When customers get to use your fashion app for Android and iOS anytime they like, they are more likely to shop from you. As time passes, the number of your fashion app users increases and helps bring more traffic and sales.

  • Helps Build Customer Loyalty

If you build a fashion app for Android and iOS users, it helps you build customer loyalty. Once your customer downloads your app, they would more likely use an app instead of your website to make purchases due to convenience.

If you tailor your app to personalize their shopping experience by including the latest features, it will boost your customer loyalty in the long run.

Want to build customer loyalty fast with a futuristic fashion app for Android and iOS? We can help you out.

  • Enhanced Shopping Experience

A well-optimized fashion app increases the convenience of online shopping with the “tap and swipe” functionality. This way, a cross-platform fashion app for Android and iOS platforms helps enhance customers’ shopping experience more than a site.

  • Improved Customer Retention

A website may not be as effective as retaining customers as a fashion app is at times. A customer goes on your site, makes a purchase, and forgets! The same is not the case with a mobile app.

There are push notifications that you can leverage to engage and re-engage customers via your app. When your app users view a relevant push notification (say an offer, sale, etc.), the chances are high that they open your app. Push notifications are a means to keep reminding your customers about your existence.

Besides, there are back-in-store alerts that you can avail of to bring back your customers. If customers don’t find a product they like available in your store, they abandon the store. However, with back-in-store alerts via apps, you can notify your customers when the product is available again. Back-in-store alerts not only help you decrease your cart abandonment rates but also improve the retention rate of permanent customers.

  • Location-Based Targeting

A fashion app also enables you to harness the power of location-based targeting. You can collect customers’ data, their demographic details, purchase patterns, and preferences. All this data can tailor your products to suit your target customers in different regions or countries. You can also tap into local festivals of a region or country by offering region-specific discounts on your app. This also helps you increase your outreach to different regions’ customers better and efficiently.

All in all, location-based targeting, if done rightly, can bring good results in less time.

  • App-Specific Offers and Discounts

Unlike a website, you can engage your customers in more ways with your fashion app. A good way is app-specific offers and discounts. Humans tend to appreciate anything that they get at a lower price or with some benefits.

You can choose to provide some app-specific offers and discounts to your app users. This encourages them to download your app, and more importantly, keep it after the initial purchase.

For example, you can give a discount on the first purchase to a new customer to your app and is making their first purchase. Similarly, you can start a loyalty program to give some reward points for every purchase made via the app.

These strategies help you stand out among any other fashion brand that doesn’t have a fashion app for Android and iOS.

  • Enhanced Social Media Visibility and Cross-Channel Marketing

By integrating functionalities like in-app messages, comments, photo-sharing, and social media login, you can enhance your social media visibility. A fashion app with social media integration can help you tap into social media’s potential and drive more traffic to your app and site from there. It can also help spread good word-of-mouth via your app reviews and social sharing of products.

How to Build a Fashion App

When it comes to building a fashion app for Android and iOS, there are two ways to do that.

The traditional way generally involves the following steps – hiring a developer, conveying your requirements, getting iterative updates, reviewing the final app, and publishing it after everything is fine. While the process sounds too easy to follow, it may not be that easy, especially for start-ups or amateurs with budget and expertise limitations.

Nevertheless, there is another way out – faster and more cost-effective.

Use a fully scalable, customizable, pre-built, ready-to-integrate, and cross-platform framework to develop your fashion app for Android and iOS. And our Magento App Builder can be the ideal choice for that.

Launch Your Fashion App in Just 48 Hours with MageMob App Builder

Our MageMob App Builder for Magento comes with support for all the native app features you seek. Be it user profile management, seamless navigation, one-tap checkout, you get it all under one roof.

To add to your joy, it is fully scalable and you can edit and update functionalities in real-time without any hassle. The cherry on top is the high ROI you get due to a minimum investment. We ensure that people recognize your app as yours, not someone else’s. For that, we provide a white-label app development service where we develop and hand it over. Once launched, it’s all yours – by name and fame. We won’t claim any stake and credit – nope!

Coming to mobile-specific features, our Fashion mobile App development provides them all. Appealing product showcase, wishlist, social reviews, referral programs, and more.

So, what are you waiting for? Now that you know how to make your own clothes app, now is the time to make it happen with us by your side.

You can check out our Fashion App Builder, and you can get in touch with us to integrate it.

Original Blog: https://www.appjetty.com/blog/fashion-app-for-android-future-online-fashion-industry/

E-Commerce Delivery Trends to Zero in on, in 2021

The last year wasn’t just like any other year. It was full of panic, hustle, and uncertainty. The pandemic afflicted people across the globe. Now that vaccination drives have started in several countries, and people have got more cautious than ever, things are slowly back on track. Amid several industries that witnessed plummeting profitability, one industry has succeeded beyond expectations.

That’s the e-commerce industry!

This industry has seen a dramatic rise in terms of revenue and demand since Covid-19.

One of the important aspects that you can’t afford to ignore in e-commerce is the delivery part. If you have a strong delivery strategy in place for your e-store, you are sure to stay ahead of the curve. To handle the surge in online shopping, e-retailers have tweaked their delivery handling in different ways. These tweaks aim to make the delivery process easier and faster.

If you are also an e-store owner looking to strengthen your delivery strategy, here are the top delivery trends to keep an eye on.

1. Same Day + Next Day Delivery

Although not completely new, same-day + next-day delivery has become an even more pressing trend now. More people have turned to online shopping and expect delivery on the same day or within 2 days of order placement.

With e-commerce giants like Amazon, eBay, Walmart, etc., taking the lead, different small e-store owners are looking for the possibility of urban warehousing. The closer the fulfillment center is to the customer, the lower the delivery time will be. By building small warehouses within city limits, business owners can easily deliver products to people in the cities and on the outskirts. It also can help them save on investment in shipment charges as the distance between your fulfillment center and customers decreases.

2. Real-Time Package Tracking

Though the live tracking of products has always been important for e-stores, its demand has surged even more after Covid-19. Customers look forward to getting real-time updates about the products that they’ve ordered. The more accurate the real-time package-tracking is, the better the customer’s shopping experience will be. In the years to come ahead, providing last-mile tracking will no longer be an option but necessary.

3. Zero-Contact Delivery

With the fear of contacting COVID-19, people have started looking at the formalities to complete while receiving a package differently. Most of them try to avoid any contact with the delivery-person or any paper or device they hand out to sign on.

Instead, they prefer a fully contactless delivery. Big e-retail giants have already adopted this trend, and small e-retailers are following suit. Zero-contact delivery is going to be a popular trend for several years to come.

4. 3rd Party Logistics

Third-party logistics (3PLs) is becoming increasingly popular after Covid-19. Uber drivers, Amazon delivery services, etc., are now in high demand as they are easy to afford to manage inventories and carry packages. Outsourcing deliveries to a third-party logistics company can help a business reduce delivery expenses and focus more on core operations.

The demand for third-party shipping services is going to skyrocket further in the upcoming years. UPS, DHL, Australia Post, FedEx, etc., are some popular names in the list of third-party logistics companies.

5. More Control over Deliveries to Customers

Giving the reins in the hands of your customers is becoming increasingly necessary. Earlier, customers were not so particular about the delivery dates. However, over the past two or three years – and especially since the pandemic’s onset, customers’ preferences have changed. They want more control over their delivery in their hands.

That is why the freedom to pick a suitable delivery date and delivery time is in high demand. To enhance their shopping experience, customers also want to put in delivery comments if they have particular preferences.

So, if you also want to keep your customers engaged, you should offer the freedom to select a delivery date and time.

If you are looking to allow customers to choose delivery dates and timings, our Magento 2 Delivery Date extension can be the right fit for you. It is a ready-to-integrate and cutting-edge delivery date scheduler extension.

It lets you provide the freedom to choose a suitable delivery date and Magento 2 delivery time to customers. Customers can also write delivery comments and view a complete break-up of delivery charges that ensure transparency. You can display non-working days and holidays and even time-slots to customers to avoid any delivery complaints.

We have upgraded Magento 2 Delivery Date extension with more next-gen features in our ongoing efforts to enhance our clients’ experience.

Here are the latest features for you.

Delivery Date Selection based on Shipping Methods

As an admin, you can enable or disable delivery date selection for your customers based on the shipping methods they pick. You can also disable delivery date selection on the products with zero shipping fee.

Set Global or Product-Wise Order Processing Time

With Magento 2 Delivery Date extension, you can configure a store-level order processing time applicable on all the products from your store backend. You can configure the order processing time for individual products depending on your delivery arrangements if you want. Accordingly, you can display the available delivery dates to select for your customers.

Additional Delivery Charges

With Magento 2 Delivery Date you can easily configure the additional delivery charges for certain situations. For example, you can set charges higher than average for same-day delivery or delivery on certain days like Christmas, New Year, etc.

Over to You

The Covid-19 pandemic has forced e-store owners to innovate their delivery strategy. If you haven’t revamped it yet, now is the time! Upgrade your e-store with the latest delivery trends and win the customers’ trust and loyalty.

Want us to help you with that? Integrate our Magento 2 Delivery Date Scheduler extension and make your store future-ready.

To integrate it or know more about it, you can get in touch with us at sales@appjetty.com.

Original Blog:  https://www.appjetty.com/blog/delivery-trends-zero-2021-and-ahead/

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